Hoover - Mobile Service Warranty Administrator - Full Time

Posting Details

• Posted on June 30, 2026

• Long‑Lewis Auto Group, Hoover, AL 35244, USA
• On‑site
• Pay or shift range: $16 USD – $18 USD
• Full‑Time
• Service
• Requisition #: HOOVE
  002810

Long‑Lewis of Hoover is seeking a detail‑oriented and highly organized Mobile Service Warranty Administrator to support our growing service operations. This individual will be responsible for preparing, recording, and submitting warranty claims to the dealership’s manufacturers for prior approval, specifically related to mobile service work.

• Prepare, record, and submit mobile service warranty claims to manufacturers for prior approval
• Track all warranty claims and ensure proper documentation and timely follow‑up
• Ensure the dealership receives accurate reimbursement for completed warranty work
• Maintain records in compliance with dealership and manufacturer standards
• Perform a variety of administrative tasks to support service operations
• Communicate effectively with technicians, service advisors, manufacturers, and customers as needed

Education & Experience:

• High school diploma or GED required
• Previous experience in a dealership Service Department or warranty administration preferred

Technical Knowledge:

• Basic understanding of automobile systems and manufacturer warranty processes
• Familiarity with warranty terms, conditions, and compliance standards

Skills & Abilities:

• Excellent organizational and time‑management skills
• Strong attention to detail and accuracy in record‑keeping
• Effective written and verbal communication skills
• Ability to work well under pressure and manage multiple tasks
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Experience with dealership DMS or warranty management software is a plus
• Ability to collaborate across teams including service advisors, technicians, and managers

Soft Skills:

• Customer service mindset with the ability to handle conflict professionally
• Strong analytical and problem‑solving abilities
• Team‑oriented attitude with a proactive approach to process improvement

At Long‑Lewis of Hoover, we take pride in delivering outstanding service—not just to our customers, but also to our employees. We are a well‑established, values‑driven dealership with a commitment to professional growth, employee satisfaction, and excellence in everything we do. When you join our team, you become part of a supportive work environment where your skills and contributions are recognized and rewarded.

• Dedicated:
  Devoted to a task or purpose with loyalty or integrity
• Enthusiastic:
  Shows intense and eager enjoyment and interest
• Loyal:
  Shows firm and constant support to a cause
• Team Player:
  Works well as a member of a group
• Detail Oriented:
  Capable of carrying out a given task with all details necessary to get the task done well

• Goal Completion:
  Inspired to perform well by the completion of tasks
• Flexibility:
  Inspired to perform well when granted the ability to set your own schedule and goals
• Self‑Starter:
  Inspired to perform without outside help
• Growth Opportunities:
  Inspired to perform well by the chance to take on more responsibility
• Job Security:
  Inspired to perform well by the knowledge that your job is safe
• Work‑Life Balance:
  Inspired to perform well by having ample time to pursue work and interests outside of work

• High School or better

• 1 year:
  Previous experience in a dealership Service Department or warranty administration

• DRIVER'S LICENSE required

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.