Senior Software Engineer

About Vouch

Vouch is the insurance broker that powers ambition.

We’re a tech-enabled insurance advisory and brokerage purpose-built for growing companies in technology, life sciences, and professional services. Our clients are ambitious leaders building complex businesses, and we help them manage risk with tailored advice, smart coverage, and responsive service.

Backed by over $200M from world‑class investors, Vouch combines deep industry expertise with AI‑powered tools to deliver a better insurance experience. Our digital workflows reduce friction, speed up decisions, and give our clients the confidence to move faster.

Not only is this an exciting and growing team where you can drive a real impact on our operational scalability, but Vouch is also the preferred insurance provider to customers of Y Combinator, Brex, Carta, and WeWork. We’re a quickly growing startup that believes in transparency and acknowledgment with our team members and cultivating a values‑driven company. Our values are "Be Client Obsessed", "Own it together", "Act with integrity and empathy", "Stay Curious and Grow", and "Empower People".

Vouch has employees located across the U.S., with offices in San Francisco, Chicago, and New York City. This role can be based anywhere in the U.S. as long as you can work our Vouch core collaboration hours (8:30 am-2:30 pm Pacific Time) when most internal meetings are held.

• Design and build integrations across system boundaries, including backend services (Type Script/Python), Salesforce (Apex, Flows), and data platforms such as Snowflake.
• Implement reliable interfaces and data access primitives used by agentic workflows, including well‑bounded tool interfaces, filtering constraints, and normalized data contracts.
• Design APIs, event flows, and service contracts that enable agents and human workflows to interact safely with operational systems.
• Improve reliability and observability across integration boundaries through testing, monitoring, and clear error classification and remediation patterns.
• Reason about logic placement across system layers (Salesforce, backend services, data pipelines, agent layers) and implement solutions in the appropriate system.
• Collaborate with engineering leadership, product managers, and domain experts to shape architecture decisions and drive improvements in system design.
• Work directly with real‑world operational data across systems (Salesforce, Postgres, Snowflake) and design access patterns usable by both product workflows and agent systems.
• Contribute to the development of AI‑enabled workflows and agent infrastructure, ensuring systems remain predictable, auditable, and production‑ready.

• Strong software engineering fundamentals, including API design, data modeling, and building reliable production services.
• Experience designing and implementing integrations between enterprise platforms and custom backend systems.
• Systems thinker who naturally reasons about service boundaries, coupling, and long‑term maintainability.
• Comfortable working across heterogeneous stacks and selecting the right tool for the job.
• Proven ability to take ownership of ambiguous problems and drive solutions end‑to‑end.
• Experience working with real‑world operational data and designing reliable integration patterns across systems.
• Strong communication skills and the ability to clearly articulate architectural tradeoffs.
• Comfortable collaborating across engineering, product, and domain stakeholders to align technical decisions with business needs.

• Experience with Salesforce development (Apex, Flows, platform events, data modeling constraints).
• Experience working with Snowflake or building data synchronization / reverse ETL workflows.
• Familiarity with agent frameworks or tool‑calling patterns used in LLM systems.
• Experience with event‑driven architectures and workflow orchestration tools.
• Experience in regulated domains such as insurance, fintech, or healthcare.
• Familiarity with AWS services and distributed backend infrastructure.