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CSR: Utility Billing & Collections — Entry Level
Job in
Hopatcong, Sussex County, New Jersey, 07843, USA
Listed on 2026-08-22
Listing for:
FirstEnergy
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
First Energy is seeking candidates for an open CSR position at Jersey Central Power & Light (JCP&L) in Hopatcong, NJ. The role reports to the Supervisor, Revenue Operations and offers a starting pay of $22.73 per hour with top rate $28.41; CSR III progression can reach $38.42.
Responsibilities include handling customer service requests, processing payments, cash handling, delinquent account work, and reporting. Occasional travel to support other Northern payment centers may be required.
#J-18808-LjbffrPosition Requirements
Less than 1 Year
work experience
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