IT Citrix Infrastructure Engineer

Position Overview

Capital Health is the region's leader in providing progressive, quality patient care. This role focuses on architecting, deploying, and maintaining Capital Health’s Citrix-based virtual desktop infrastructure (VDI) and remote access environment to ensure secure, high-performance application and desktop delivery across the enterprise.

• Hands‑on deployment, management, and optimization of Citrix infrastructure across on‑premises and cloud environments.
• Configure, maintain, and troubleshoot Citrix ADC, Net Scaler Gateway, and related components.
• Collaborate with cloud teams to implement and support Citrix workloads in Azure and hybrid environments.
• Monitor and analyze system performance; proactively resolve session, application, and network connectivity issues.
• Automate builds, patching, and provisioning using Power Shell or similar tools.
• Apply system upgrades and security updates with minimal disruption to users.
• Coordinate with storage and virtualization teams for backend performance tuning and capacity management.
• Maintain accurate technical documentation for builds, configurations, and procedures.
• Serve as a tier‑3 escalation engineer for Citrix, VMware, and related infrastructure incidents.
• Support upgrades, migrations, and platform transitions across Citrix, Windows Server, VMware, and storage systems.
• Participate in enterprise projects related to VDI modernization, cloud adoption, and infrastructure optimization.
• Assist with audits, vulnerability management, and security remediation activities.
• Evaluate, test, and recommend new technologies to improve performance, automation, and reliability.
• Other duties as assigned.

• Education: Bachelor’s degree in Computer Science, Information Systems, or related field; or 4 years of hands‑on experience with an Enterprise Citrix Infrastructure.
• Experience: 3 years hands‑on IT infrastructure engineering; 2 years building, configuring, and supporting Citrix Virtual Apps and Desktops in enterprise environments; 2 years administering and troubleshooting VMware infrastructure (vSphere, ESXi, vCenter); proven experience deploying and managing workloads in Microsoft Azure (e.g., Azure Virtual Desktop, Azure Files, Azure AD); strong experience with enterprise storage solutions (Net App, Dell EMC, Pure Storage).
• Technical
  
  Skills:
  
  Familiarity with security, access control, and compliance requirements in regulated industries (healthcare, finance); strong analytical and troubleshooting skills; excellent verbal and written communication skills.

• Hands‑on experience with VMware vSphere, vCenter, ESXi, templates, snapshots, and VM optimization.
• Strong working knowledge of Microsoft Azure services (Azure Virtual Desktop, Azure AD, Azure Files).
• Proficient in Windows Server administration (2019 and higher), Active Directory, and Group Policy management.
• Experience with Power Shell scripting and automation for provisioning, patching, and operational efficiency.
• Familiar with MFA, SSO, conditional access, and Zero Trust security principles for remote access.

• Citrix Certified Professional – Virtualization (CCP‑V)
• Microsoft Certified:
  Windows Server Hybrid Administrator Associate
• Microsoft Certified:
  Azure Administrator Associate or Azure Virtual Desktop Specialty
• VMware Certified Professional – Data Center Virtualization (VCP‑DCV)
• Storage platform certifications (e.g., Net App, Pure, or Dell EMC)

Frequent demands include sitting and keyboard use/repetitive motion. Occasional demands include standing, walking, twisting, bending, and reaching. Continuous demands include staying within floor to waist lifting limits of 0 lbs. Sensory requirements include accurate near/far vision, color discrimination, depth perception, and hearing.

• Medical, Dental, Vision, and Prescription Drug Coverage;
  In‑House Employee Pharmacy
• Flexible Spending Accounts (Healthcare and Dependent Care)
• Retirement Savings and Investment Plan
• Basic Group Term Life and AD&D Insurance;
  Supplemental Group Term Life and Accidental Death & Dismemberment Insurance
• Long‑Term and Short‑Term Disability Benefits
• Employee Assistance Program;
  Commuter Transit and Parking
• Supplemental Voluntary Life, Legal, Accident, Critical Illness, Hospital Indemnity, Identity Theft, Pet Insurance, and Paid Time‑Off Program

Pay Range: $88,712.00 – $ per year for a full‑time equivalent (1.0 FTE) position. Scheduled weekly hours: 40. Actual compensation may vary based on factors such as location, experience, education, credentials, and internal equity.

Equal Opportunity Employer. Capital Health is an equal opportunity employer. The information above is for informational purposes only and may be subject to change.