Medicare Product Manager

Overview

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for. We are a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration. Our mission is to be there in the moments that matter most for our members and employees, creating a community of connected care where coordinated, quality service is the norm and every member feels valued.

Medica's Medicare Product Manager is responsible for developing, implementing, and managing a portfolio of Medicare products/programs. This role develops and manages competitive offerings by overseeing market research and regulatory requirements, defines product requirements/features, designs the overall customer experience, and manages the product performance lifecycle to support growth and retention. The position identifies critical topics for Medicare product strategy and assists in leading efforts to drive decision-making, bringing clarity to sometimes ambiguous situations.

May interact with regulatory bodies. Other duties as assigned.

• Serve as the business owner for the Medicare Supplement product segment, providing strategic direction, performance oversight, and ongoing product stewardship (benefit SME)
• Partner closely with the third‑party administrator (TPA) to ensure high‑quality, efficient operations, accurate plan administration, compliance with state regulatory requirements, and a seamless member experience
• Support annual and multi‑year product planning cycles, including product designs, pricing/rate renewals, and value proposition development
• Monitor CMS and state regulatory changes and market trends to ensure products remain compliant, competitive, and aligned with organizational strategy
• Assist with annual product readiness, material reviews and trainings to internal operational departments
• Participate in peer review of mandated and marketing documents (EOC, ANOC, SB, sales brochures, etc.)
• Perform ongoing market competitive analyses, researching and analyzing Medicare market trends and monitor local market competitors and make recommendations for product improvements to enhance product value and differentiation
• Facilitate cross-functional meetings with internal and external stakeholders
• May support annual bid cycle, quality reviews and CMS PBP submissions

• Bachelor's degree or equivalent experience in related field
• 5 years of related work experience beyond degree
• Experience managing or working with Medicare products

• Experience with Medicare Supplement plans, managing rate increases and working with a third-party administrator
• Strong project management skills facilitating meetings, managing workplans and deliverables
• Strong attention to detail

• Knowledge of all Medicare plan types including Medicare Supplement plan
• Microsoft Office (Excel, Word, PowerPoint, etc.)
• Strong analytical skills
• Self-starter
• Ability to learn new systems quickly
• Ability to collaborate with internal partners and external vendors
• Detail orientated, strong organization skills, and ability to meet deadlines
• Ability to quickly adapt to change and work independently
• Experience in the conduct of market research, competitive analysis, and the development of business cases to drive decisions
• Exceptional project management skills
• Excellent interpersonal communication skills

This position is an office role, which requires an employee to work onsite, on average, 3 days per week. We are open to candidates located near one of the following office locations:
Minnetonka, MN, Madison, WI, or Omaha, NE.

The full salary grade for this position is $78,700 - $134,900. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $78,700 - $118,020. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience,…