Nexthink Systems Engineer

## Nexthink Systems Engineer Apply locations:
Hopkins, MN:
Gresham, OR:
Cincinnati, OH:
Charlotte, NC:
Saint Paul, MNtime type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
July 15, 2026 (30+ days left to apply) job requisition :
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.##
** Job Description
** The Nexthink Systems Engineer creates and integrates solutions and services. The Nexthink Systems Engineer directs or recommends enhancements for system performance, reliability, scalability, and capacity. Leads the configuration of hardware and software solutions. Evaluates product and service solutions. Leads and develops multi-platform converged enterprise standards. Models and provides solutions targeted to meet existing, enhanced, and new platform solutions for business, customer, and infrastructure services.

Subject matter expert in multiple hardware and software platforms. Leads advanced knowledge sharing and recommendations for system hardware/software solutions, telecommunication protocols, configurations, security, network protocols, and services. They develop new solutions and integrated service offerings to meet large-scale or enterprise projects or service requirements. Provides senior technical leadership representing various hardware platforms and software configurations in cross-functional team. Troubleshoots, resolves, and recommends improvement for systems, network, and security problems at an advanced level across multiple/converged technology solutions, services, and platforms.

Creates, directs, and leads technical team efforts for performance improvement, expansion, and procedures across multiple/converged services and platforms. Works effectively with all technical disciplines and senior management. Authors and provides input for multiple and converged systems and services, system documentation, procedures, and processes. Coordinates the maintenance and modification of systems. For multiple and converged systems and services will lead or provide guidance for advanced technical support.

Develops and performs capacity and resource planning to optimize and expand existing network systems.
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* Basic Qualifications:

*** Bachelor’s degree, or equivalent work experience
* 5+ years of experience within a total information technology (IT) environment    5+ years of experience with the design, development and support of technology infrastructure
** Responsibilities:
**** Platform Engineering & Operations
*** Engineer, operate, and continuously enhance the Nexthink platform, including collectors, engines, dashboards, campaigns, alerts, and roles
* Ensure platform stability, performance, data accuracy, privacy, and security configurations
* Manage platform access, RBAC, and governance in alignment with enterprise standards
** Automation & Remote Actions
*** Design, develop, test, and maintain Nexthink Remote Actions for proactive and reactive remediation (Windows and macOS)
* Automate common end-user issues such as reboots, application health, configuration drift, and compliance workflows
* Integrate Nexthink automations with Service Now, self-service portals, and service desk tooling to reduce manual effort and ticket volume
** Monitoring, Analytics & Dashboards
*** Build and maintain dashboards and Investigations to monitor device health, application experience, network quality, and user sentiment
* Use Nexthink Query Language (NQL) to analyze trends, identify root causes, and surface automation opportunities
* Partner with stakeholders to translate telemetry into actionable insights and executive-ready reporting
** Campaigns, Engagement & Digital Adoption
*** Design and manage Nexthink Campaigns to gather…