2nd Level IT Service Desk Pro — Fast Resolutions
Job in
Hopkins, Hennepin County, Minnesota, 55305, USA
Listed on 2026-09-08
Listing for:
Unisys Corporation
Full Time
position Listed on 2026-09-08
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, Desktop Support
Job Description & How to Apply Below
Unisys Corporation in Hopkins, MN is seeking an IT Service Desk professional to provide 2nd level support for software, hardware and network issues. You will log into the call system, document steps, and ensure timely resolutions while maintaining SLA targets.
The role requires 5+ years in IT service delivery, 12–24 months of IT Service Desk experience, and relevant certifications. Strong diagnostic skills and network knowledge are valued. ITIL and Microsoft certifications are preferred.
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