Automation Engineer ; ServiceNow automation platform

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.

• Design, develop, and support network automation solutions that streamline service delivery, network operations, and infrastructure management across enterprise environments.
• Build and maintain Service Now applications, workflows, and integrations using Flow Designer, Integration Hub, Catalog Items, Business Rules, Script Includes, and Service Portal capabilities.
• Develop Python-based automation services and reusable frameworks that improve operational efficiency, scalability, and service reliability.
• Create and support REST API integrations between Service Now and enterprise platforms to enable automated provisioning, asset management, compliance validation, and reporting.
• Automate processes across SD-WAN, routing, switching, firewalls, load balancing, DNS, and cloud networking services
  .
• Develop and maintain Git Lab CI/CD pipelines
  , automated testing frameworks, and deployment processes following Agile and Dev Sec Ops  best practices.
• Design self-service solutions and workflow orchestration capabilities that reduce manual engineering effort and accelerate service delivery.
• Partner with network, security, and governance teams to implement automated compliance, attestation, approval, audit, and policy enforcement workflows
  .

• Bachelor's degree, or equivalent work experience
• 10 or more years of relevant work experience with programming concepts, development logic or automating highly complex processes

• Strong experience with Service Now Development
  , including Flow Designer, Integration Hub, Service Portal, Service Catalog, CMDB, ITSM, ITOM, Business Rules, and Script Includes
  .
• Proficiency in Python Development for infrastructure automation, workflow orchestration, and enterprise application development.
• Experience building and supporting REST APIs, JSON, XML, and enterprise system integrations
  .
• Hands‑on experience with Git Lab
  , source control,
  CI/CD pipeline development
  , automated testing, and deployment automation.
• Knowledge of Java Script and Service Now scripting for application customization and workflow automation.
• Experience automating enterprise network technologies, including SD-WAN, Routing, Switching, Firewalls, Load Balancers, and DNS Services
  .
• Understanding of Agile Development, Dev Sec Ops  practices, Infrastructure as Code (IaC), and software delivery life cycles
  .
• Strong analytical, troubleshooting, and problem‑solving skills with experience supporting governance, compliance, security, and operational automation initiatives.

This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional…