Inventory Specialist

Responsibilities

• Execute, monitor, and train inventory best practices and standard operating procedures for the entire store, including front end and pharmacy.
• Support pharmacy inventory management activities: receiving, counting, ordering, and facilitating returns.
• Champion On‑Shelf Availability by handling receiving, counting, pricing, and all in‑store inventory processes.
• Validate and ensure the accuracy of planograms.
• Review and coordinate the proper use of reports and system applications that impact front end and pharmacy on‑hand balances and pricing.
• Maintain front end and pharmacy asset protection techniques; file claims for warehouse and vendor overages, shortages, order errors, or damaged goods including prescription drugs.
• Open and close the store in the absence of management, handling system start‑ups, cash handling, cashier responsibilities, and ensuring floor and stock room readiness.
• Engage customers by greeting them, offering assistance, and resolving issues when serving as leader on duty.
• Model and share customer service best practices with all team members.
• Execute and coach team members on warehouse and vendor inventory management processes.
• Scan deliveries while the vendor is in the store, handling One Box receiving and contacting vendors for undelivered receipts.
• Under pharmacist supervision, verify all pharmacy shipments are posted and complete pharmacy warehouse orders, prescription and OTC orders, and other pharmacy activities.
• Complete On‑Shelf Availability (OSA) end‑to‑end process, including disposals, call‑ins, vendor returns, and scanned outs for all departments.
• Execute pricing activities: price changes, markdowns, and regulatory pricing tasks.
• Support front end and pharmacy ordering by ordering expense items and monitoring manual orders.
• Update and place designated pull & quarantine item on‑hands in the holding area.
• Maintain accurate inventory counts in all departments, stockroom, and pharmacy (smart counts).
• Ensure inventory compliance with state and local laws for regulated products.
• Assist in maintaining inventory records and organize related documents.
• Help prepare for and support physical inventory day activities.
• Maintain clean and well‑merchandised counters and shelves.
• Coaches team on package delivery activities and supports pickup program execution.
• When serving as leader on duty, register all sales, handle scanning errors, price verifications, voids, returns, refunds, and cash drops to safe.
• Comply with all company policies and maintain respectful relationships with coworkers.
• Complete any additional activities and tasks as assigned.

• Attend company‑based training and complete all e‑learning modules, including safety training requirements.
• Obtain and maintain a valid pharmacy license or certification as required by state.

• Serve as a liaison between management and team members by coaching and developing other capabilities related to inventory systems.
• When serving as leader on duty, communicate assigned tasks to team members and report disciplinary issues and customer complaints to management.

• Six months of prior work experience with Walgreens (internal candidates) or one year of prior retail work experience (external candidates).
• Fluency in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work a flexible schedule, including evenings and weekends.
• “Achieving expectations” rating on last performance review and no written disciplinary actions in the previous 12 months (internal candidates only).
• Demonstrated attention to detail and ability to multitask and manage execution.
• Experience identifying operational issues and recommending and implementing solutions.

• Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
• Prior work experience with Walgreens, with an evaluation on file.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.

Salary Range: $17 - $20 / Hourly