Digital Product Manager – Level I

Responsibilities

• Manage growth and optimization of digital products aimed at driving awareness, engagement, adoption and product maturity based on product goals.
• Develop and manage digital asset budget.
• Manage to budget with internal partners and contract services or agencies.
• Influence, inform, and engage cross functional teams.
• Provide guidance and strategy across digital products, programs and projects.
• Partner with stakeholders to develop/maintain a backlog for digital initiatives which align with business goals and digital road map(a).
• Work with Supervisor to manage to digital asset budget.
• Effectively and actively communicate successes, challenges, timelines and project needs.
• Manage digital calendar/priorities for digital products and initiatives.
• Manage daily activities with external agencies and IT partners.
• Ensure all digital content has approvals from required stakeholders.
• Provide direction of digital strategy goals, customer experience, digital quality, and product analytics.
• Lead product management of digital asset or service representing the digital team in daily IT Agile meetings and/or similar activities from IT vendors.
• Work with business partners throughout the organization to understand their goals and be able to translate that into work.
• Prioritize, assign and balance work within Agile TFS boards with Scrum, SA and Tech leads acting as Product Owner of digital asset.
• Lead through ambiguity.
• Employ Lean Management and Design Thinking principles to guide teams through challenges and solutions.
• Help develop product roadmaps and long-term vision for where digital is going.
• Define and deliver amazing customer experiences.
• Stay on top of emerging digital trends and capabilities.
• Own the customer experience for digital product introducing new capabilities to improve those everyday customer moments.
• Utilize data and technology to elevate the customer experience.
• Ensures digital product meets all regulatory and compliance.
• Evaluate, validate, and communicate the business proposition associated with digital initiatives and digital products.
• Initiate and lead new IoT or digital innovation projects.
• Perform any other job related duties as requested.

• Bachelor's in Marketing, Computer Science, Human Factors, IT, Communications or related field preferred
• Three (3) years of professional experience in digital projects required
• Experience translating business requirements into user experience applications in support of technical specifications required
• Project planning/project management experience is required; experience leading teams and large scale projects preferred
• Digital product owner experience preferred
• HMO or Healthcare industry experience preferred
• Experience in Agile scrum ceremonies-story writing, sprint planning, daily standups and retrospectives preferred