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Audio/Visual Support Engineer
Job in
Hopkinsville, Christian County, Kentucky, 42241, USA
Listed on 2026-08-02
Listing for:
Diverse Lynx
Full Time
position Listed on 2026-08-02
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Audio/Visual Support Engineer
Location:
Hopkinsville, KY - Onsite 100%
Duration: 6 months
Rate:: $30/hr-$35/hr
Competencies:
5-7+ years experience
Desktop Management - Infrastructure Services (IS)
Required Technical Skill Set Crestron Audio/Video device setup & Support, Teams conferencing setup. Conference room support, Zoom setup & Support
Desired Competencies (Technical/Behavioral Competency)
Primary Skills:
- Provide white glove support onsite for Audio/Video solution at conference rooms for larger events, meetings, and webinars.
- Performing tasks that require physical presence at a Customer Locations.
- Performing installation, Configuration and troubleshooting of Audio/Video devices, Conference rooms devices, Windows devices, and Teams /Zoom conferencing solutions.
- Performing connectivity management tasks such as connecting, hard reset, soft reset, providing remote access to Level 2 teams and supporting remain to support whole meeting or event durations.
- Replacing faulty or damaged Equipment Components, such as hard drives, power supplies, or network cards.
- Performing basic troubleshooting steps such as power cycling Devices or checking physical connections.
- Performing physical maintenance tasks such as rack and stack operations, Equipment labeling.
- Handling the installation, replacement, or removal of Equipment Components.
- Ensure proper physical connectivity by connecting and testing network cables, fiber optic connections and communication links.
- Maintaining an inventory of Equipment, tracking serial numbers, and managing spare parts, and
- Performing on-site troubleshooting tasks, such as verifying power and network Connectivity, checking indicator lights, or physically inspecting Devices
- Perform asset management.
- Perform Audio/Video testing on conference rooms and prep the rooms 1 hour before the events or meetings
- Strong knowledge in ITIL process.
- ITIL Certification
- Strong communication
- Good understanding of Audio/Video technologies
- Good understanding of VIP support for conference rooms setup
- Good experience with End user and Deskside support
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