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VIP SaaS Support Specialist
Job in
Hopkinsville, Christian County, Kentucky, 42241, USA
Listed on 2026-08-03
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-03
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Docebo is seeking a Premium Support Advisor to ensure top-tier experiences for Premier, Advantage, and Essential accounts across channels. You will address technical issues, analyze support trends, and tailor services while advocating for client needs.
Join a hybrid team with strong emphasis on collaboration, customer obsession, and proactive problem solving. A Bachelor's in CS/IT or equivalent is preferred, with 3.5+ years in SaaS support and proficiency with Zendesk, Salesforce, Slack and JIRA.
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