Senior Standards & Knowledge Management Specialist

• Supports and coordinates the development, implementation, and continuous improvement of the VCO standards management framework
• Administers and continuously improves the VCO controlled-document repository
• Designs, develops, and maintains the VCO SharePoint standards and governance environment
• Partners with process owners, governance teams, and other stakeholders
• Develops and maintains standards performance metrics, repository analytics, exception tracking, and governance reporting
• Develops and implements AI-enabled tools, prompts, templates, and workflow solutions
• Develops and implements improvements to how users discover, access, understand, and apply approved standards
• Serves as a subject matter resource for standards governance and knowledge management practices

• Bachelor's degree in Business Administration, Information Management, Technical Writing, Communications, or Supply Chain Management required
• Five (5) years of experience in standards management, document governance, enterprise content management, knowledge management, process governance, or related discipline required
• Experience applying SharePoint, technical writing, workflow automation, or information architecture within a controlled-document environment is preferred

Demonstrates expertise in standards management and document governance, with a strong focus on developing and implementing SharePoint solutions and AI-enabled tools for effective knowledge management and process governance.

• Standards Management
• Document Governance
• SharePoint Development
• Workflow Automation
• Knowledge Management

• Standards Development
• Document Repository Administration
• Performance Metrics Development
• Exception Tracking
• Governance Reporting

• Collaboration
• Stakeholder Engagement
• Communication

• Enterprise Content Management
• Information Architecture
• Process Governance

• Share Point
• AI-Enabled Tools
• Workflow Solutions