Technical Department Manager

Why are you looking for a job?

If your answer ticks all the boxes, this could be the start of a great collaboration.

• You have a curious mind
  - You won't understand what we're talking about if you don't
• You want to learn more around technology
  - You won't survive if you don't
• You want to make the world a bit better

We happen to be just like that as well. We like hacking things here and there (you included) and create scalable solutions that bring value to the world.

We use state-of-the-art technology to build solutions for our customers and our partners' customers. We make sure we stay best-in-class by participating in
research projects across Europe
, collaborating with
top universities and enterprises
on
AI, Data, and Cloud
.

About QnR Group

Square Dev is a member of the
QnR Group
, a leading technology organization specializing in end-to-end custom software solutions, Artificial Intelligence, Cybersecurity, SAP S/4

HANA, SAP Business One, Service Now, and Fin Tech solutions.

As part of QnR Group's ongoing expansion — both in Greece and internationally — we are continuously hiring across a wide range of tech roles. Successful candidates may be hired by QnR Group, or another company within the Group, depending on the role and project.

We are looking for an experienced Technical Department Manager to lead and develop a highly skilled engineering team delivering enterprise IT Services and solutions.

This is a leadership role combining technical expertise, operational excellence, and people management. You will oversee the planning and successful delivery of customer projects, ensure high-quality technical services, support business growth, and continuously improve the department's performance and capabilities.

The ideal candidate has a strong infrastructure background, excellent leadership skills, and a passion for building high-performing technical teams.

• Lead, mentor, and develop a multidisciplinary team of Engineers.
• Allocate technical resources according to project priorities and customer requirements.
• Conduct performance evaluations, coaching sessions, and career development planning.
• Foster a collaborative, customer-oriented, and high-performance culture.
• Recruit, onboard, and develop new technical talent.

• Oversee the successful delivery of IT projects.
• Ensure projects are delivered on time, within scope, and according to quality standards.
• Coordinate project activities between engineering, sales, management, vendors, and customers.
• Monitor technical KPIs, project progress, resource utilization, and customer satisfaction.
• Support escalation management for complex technical issues.

• Guide solution design and technical architecture for enterprise environments.
• Review technical proposals, implementation plans, and engineering deliverables.
• Promote best practices across enterprise technology platforms, infrastructure services, operational resilience and information security.
• Drive continuous improvement of operational processes and technical standards.
• Stay informed about emerging technologies and evaluate opportunities to enhance the company's service portfolio.

• Work closely with the Sales team during presales activities and technical presentations.
• Participate in customer meetings and provide technical leadership for strategic accounts.
• Build strong relationships with technology partners and vendors.
• Contribute to business planning, departmental budgeting, and strategic initiatives.

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• Minimum 8 years of experience in Enterprise IT Infrastructure (Systems, Networking, Security).
• Minimum 3 years of experience managing technical teams.
• Proven experience delivering complex enterprise infrastructure projects.
• Experience managing customer-facing engineering organizations.
• Knowledge of enterprise IT infrastructure and datacenter technologies.
• Understanding of identity, access management, and authentication solutions.
• Experience with virtualization…