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IT Service Desk Lead: Elevate Support & ITIL Excellence

Job in Hopkinsville, Christian County, Kentucky, 42241, USA
Listing for: Arhaus
Full Time position
Listed on 2026-09-17
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 70000 - 110000 USD Yearly USD 70000.00 110000.00 YEAR
Job Description & How to Apply Below

Arhaus is seeking an IT Service Desk Lead to guide and optimize the IT service desk across the organization, including on-site support for offices, retail locations, and field operations.

You will drive incident resolution, service request management, and continuous service improvement while mentoring staff and coordinating with vendors to minimize downtime. A strategic leader with ITIL familiarity will excel in this role.

We are looking to fill the IT Service Desk Lead:
Elevate Support & ITIL Excellence position at Arhaus in KY, United States.

Join Arhaus and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the IT Service Desk Lead:
Elevate Support & ITIL Excellence role at Arhaus, based in KY, United States.

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