Senior Application Support Analyst

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Senior Application Support Analyst plays a key role within the Information Management team, supporting the delivery of high-quality business intelligence, analytics and data integration services across NHS Lanarkshire. The post holder is responsible for designing, developing, implementing, and maintaining data solutions that transform complex healthcare data into meaningful information to support operational management, performance monitoring, service improvement, clinical decision-making and statutory reporting.

Working closely with Information Analysts, Data Engineers, Digital Services colleagues, clinicians, managers, and national stakeholders, the Senior Application Support Analyst will develop and maintain data warehouses, data marts, ETL processes, reporting solutions, dashboards and analytical datasets. The role ensures that information assets are accurate, timely, secure and aligned with national and local information standards. The Senior Application Support Analyst will act as a technical specialist within the Information Management function, providing expertise in database development, data modelling, system integration, reporting technologies and business intelligence best practice.

The post holder will contribute to the continuous development of the organisation's data platform and support the adoption of modern data and analytics technologies to meet changing service requirements.

Information Management relies upon robust, secure, and auditable data processes to ensure that information used for operational, strategic, clinical and performance management purposes is accurate and reliable. The Senior Application Support Analyst will contribute significantly to maintaining the integrity and quality of these processes while supporting the department's wider data and digital transformation agenda. Please note this is a fixed term post for 12 months.

Where a post only has temporary funding and an existing member of NHS Lanarkshire staff wishes to apply, this will be treated as a secondment. The employee MUST already have written agreement from their line manager to be released on a secondment before applying for the post.

• Design, develop, test, and maintain ETL processes, data pipelines, databases, data warehouses and data marts using approved development standards and methodologies.
• Develop and maintain reporting solutions, dashboards, performance monitoring tools and analytical datasets that support organisational decision-making.
• Translate business requirements into technical specifications, data models, database structures and reporting solutions that meet customer needs.
• Work collaboratively with clinical, operational, corporate, and technical stakeholders to understand information requirements and deliver appropriate BI solutions.
• Ensure all development activities adhere to agreed governance, quality assurance, information security and change management procedures.

• The post holder will be educated to degree level or equivalent experience,…