Software Principal Engineer

Software
Principal Engineer, Software Engineering

The Software Engineering team delivers next-generation software application enhancements and new products for a changing world. Working at the cutting edge, we design and develop software for platforms, peripherals, applications and diagnostics - all with the most advanced technologies, tools, software engineering methodologies and the collaboration of internal and external partners.

Join us to do the best work of your career and make a profound social impact as a Software
Principal Engineer on our Developer Experience team in Hopkinton, Massachusetts.

Dell's Infrastructure Solutions Group is a global leader in Solutions, Storage, Compute, and Networking. The Developer Experience organization within ISG is responsible for developer productivity, tooling, observability, and platform engineering for approximately 9,000 engineers. Our current mandate spans agentic SDLC transformation, AI tooling governance, and the operating model changes required to make AI-assisted development the norm - not the exception.

builds the products that power infrastructure, solutions, and data management our customers need most. Our teams design and develop the hardware and software that connect infrastructure, acceleate computational workloads, integrate across the stack, protect data continuity, and deliver the platforms, applications, and diagnostics our customers rely on every day at enterprise scale.

Within ISG, innovation isn't just about creating new technology- it's about challenging assumptions and reimagining how work gets done. Engineers define intent, author precise specifications, and orchestrate AI agents that execute at speed and scale. AI is embedded throughout our development process, helping us move faster, learn quicker, and deliver greater impact. Yet the most important contribution remains uniquely human: deciding what to build, designing how it should work, and applying the judgment needed to earn our customers' trust.

When your products power critical infrastructure around the world, that responsibility matters.

We move quickly toward the work that matters most. We reward experimentation, encourage bold thinking, and remove unnecessary barriers so great ideas can become reality faster. Our teams embrace a customer-first, first-to-market mindset, transforming rapid feedback into better products and better outcomes. We aren't looking for people who are content with the status quo- we look for builders who question it, improve it, and occasionally rewrite it.

If you're energized by solving complex systems challenges, excited to work alongside AI to amplify your impact, and motivated by the opportunity to shape what's next instead of simply maintaining what's been done before, you'll find your place here.

• Administer and be the SME for Git Hub and other Dev Ops tools, including installation, integration, upgrades, and maintenance to ensure reliability and scalability
• Build and maintain secure, resilient infrastructure supporting CI/CD pipelines and automation platforms using Git Hub Actions
• Enable centralized access, monitoring, and governance of Dev Ops tools enterprise-wide
• Continuously improve system performance, cost efficiency, and reliability through automation and proactive enhancements
• Drive innovation by incorporating AI-powered automation tools to enhance pipeline efficiency, incident response, and predictive analytics

• Administer and be the SME for Git Hub and other Dev Ops tools, including installation, integration, upgrades, and maintenance to ensure reliability and scalability
• Build and maintain secure, resilient infrastructure supporting CI/CD pipelines and automation platforms using Git Hub Actions
• Enable centralized access, monitoring, and governance of Dev Ops tools enterprise-wide
• Continuously improve system performance, cost efficiency, and reliability through automation and proactive enhancements
• Drive innovation by incorporating AI-powered automation tools to enhance pipeline efficiency, incident response, and predictive analytics

Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:

• Bachelor's or Master's degree in Computer Science or related technical field
• Git Hub Actions Workflow Architecture - Complex CI/CD pipeline design, job orchestration, matrix builds, and reusable workflows
• Self-Hosted Runner Management - Deployment, scaling, performance tuning, and troubleshooting of Linux/Windows/macOS runners
• Git Hub Enterprise Server Administration - Installation, configuration, upgrades, monitoring, and resource planning
• Security & Secrets Management - OKTA integration, encrypted secrets, action pinning to commit SHAs, and supply chain security
• Enterprise Governance & Policies - Action governance, access…