Observability Senior Software Engineer

Senior Software Engineer

We are looking for a highly skilled Senior Observability Software Engineer to design, implement, and maintain large‑scale observability platforms that provide deep visibility into distributed systems. You will work across engineering teams to ensure our services are measurable, reliable, performant, and debuggable. This role requires a strong background in software engineering, modern cloud‑native observability stacks, and data‑driven operational excellence.

Join us to do the best work of your career and make a profound social impact as a Senior Software Engineer on our Software Engineering Team in Hopkinton, Massachusetts.

You will help define and evolve the observability strategy for our services, ensuring engineers have the right insights to build, operate, and scale high‑quality software. You'll work across teams to deliver robust telemetry, enhance reliability, and enable data‑driven operational excellence.

• Implement observability frameworks covering metrics, logs, traces, profiling, and events
  .
• Build scalable telemetry pipelines using technologies such as Open Telemetry, Prometheus, Grafana, ELK/EFK, Jaeger, Tempo
  , or similar.
• Develop instrumentation libraries, SDKs, agents, and exporters for distributed services.
• Optimize ingestion, storage, and query performance for high‑volume telemetry data.
• Partner with engineering and SRE teams to define and measure SLIs/SLOs/SLAs
  .
• Build dashboards, alerts, and diagnostics tools to support real‑time monitoring and troubleshooting.
• Lead data‑driven incident analysis and provide actionable insights.
• Automate deployments and configuration of observability systems
• Champion observability best practices across the engineering organization.

Every Dell Technologies team member brings something unique to the table.

• 6+ years of experience in software engineering or systems engineering roles.
• Strong programming skills in Python
  .
• Deep experience with cloud‑native platforms (Kubernetes, containers, service mesh architectures).
• Hands‑on expertise with modern observability stacks (Open Telemetry, Prometheus/Grafana, ELK/EFK, Datadog, New Relic, etc.).
• Strong understanding of distributed systems, telemetry data flows, and performance engineering.
• Experience building automation and CI/CD pipelines.
• Excellent communication and collaboration skills; comfortable leading cross‑team initiatives.

• Bachelor’s degree

Dell is committed to fair and equitable compensation practices. The base salary range for this position: $140,800 to $196,900

Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.