Store Supervisor

Job Summary

To assist Store Manager and Assistant Manager in day‑to‑day store operations. The Store Supervisor supervises all store personnel in the Store Manager’s absence, meeting daily production, revenue, and customer service goals. The Store Supervisor supports individuals with disabilities or disadvantages.

• Assist management with store operations, customer service, and employee relations.
• Carry out responsibilities in accordance with the organization’s policies.

• Interact with the public on a regular basis.
• Customer service oriented.
• Excellent written and verbal communication (English/Spanish) preferred.
• Maintain and accomplish all day operational responsibilities of the retail store in the absence of the Store Manager or Assistant.
• Ensure maximum sales performance through proper stock rotation, display, signage, and inventory levels.
• Ensure the store meets or exceeds sales and daily production goals on a consistent basis.
• Ensure the cleanliness and image of the store, with proper attention given to the sales floor (appearance, cleanliness, shopping environment, floor care, fitting room, cash register, customer service areas, aisles, trash cans, lights, restrooms, showcases, window ledges and doors).
• Work flexible hours in the absence of the Assistant to the Store Manager, or as needed.
• Complete daily sales paperwork and reports as needed.
• Maintain proper cash controls and assist with preparing bank deposits for armored truck pickup when directed.
• Assist in other areas as requested.

• High School Diploma or GED.
• Two years minimum experience in retail store management/retail sales supervision.
• Ability to work well with the public.
• Valid Driver’s License and auto insurance required.
• Pass MVR check.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to lift, push or pull a minimum of 30 pounds and stand for long periods; bend, reach and stretch repeatedly during a shift.
• Full range of motion with the ability to move throughout the facility.