Thermo King Technician - El Paso

Thermo King Service Technician Thermo King West consists of nine family-owned dealerships involved in trailer repair, transport refrigeration, and other lines of business. In recent years we have been granted the prestigious Thermo King dealer of the year award in North America. We are a growing successful business that takes pride in caring for our customers and treating our employees well.

Thermo King West is known to be a great place to work and our employees take pride in the service they provide our customers. The job description is listed below.

Basic Qualifications Basic understanding of mechanical, transport refrigeration, and/or electrical systems preferred but will train. Experiences could include:

Diesel engines

Heavy equipment repair

Light duty mechanics

Heavy wheel mechanics

High school diploma or equivalent preferred; related vocational or technical training preferred

Basic computer skills and knowledge required

Valid EPA 608 Type II, 609 certification preferred

Valid driver’s license required

Ability to obtain a DOT medical card if required

Must be able to meet insurability standards for various dealer vehicles

Successful completion of all pre-employment screening

Ability to work overtime as required

Ability to travel as required for training or to meet customers’ needs

Owning a complete set of quality hand tools is preferred

Essential Responsibilities of Entry-Level Thermo King Technician Position:

Proactively conduct diagnostic procedures on transport temperature equipment and perform necessary repairs with efficiency and high-quality standards

Efficiently perform prescribed, routine maintenance procedures on transport temperature control equipment with high quality standards

Efficiently install transport temperature control equipment according to Thermo King specifications with high quality standards

Efficiently perform Auxiliary Power Unit installation, repairs and service with high quality standards

Maintain current knowledge of Thermo King new product developments and service bulletins/campaigns

Adherence to all dealer and Thermo King standards and work procedures

Maintain CERTI-TECH certification level and participate in other training as required per national Thermo King standards

Maintain dealer and Thermo King confidentiality

Maintain good housekeeping

Adherence to all safety procedures

Maintain required paperwork to support dealership and Thermo King requirements

Additional duties and responsibilities as required

Technician Levels / Career Path Technician level and pay grade is based on experience in the industry or similar.

Advancement in the Thermo King Service Technician position is as follows:

Apprentice Technician Certified Technician Professional Technician Master Technician Alternatively, specialty certifications such as Bus or Flat-Rate Technician may be available

Key Success Factors Delivering superior customer satisfaction through high quality and efficient service

Problem solving and relationship building skills

Effective and proactive communication

Demonstrating good judgment and decision-making skills

Ability to work with little or no supervision

Desire to learn and continuously improve self and surroundings

Drive to meet and exceed productivity standards