Fulfilment Specialist - Operations

Fulfilment Specialist (US)
Endpoint Solutions / Supply Chain

Location:

US Configuration Centre (Onsite in Horsham, PA)
About Signant Health
At Signant Health, we help bring life-changing treatments to patients faster. We are a global evidence generation company that supports clinical trials with smart technology, scientific expertise, and hands-on operational support - so better data leads to better decisions in healthcare. We embrace AI and advanced technologies to enhance every aspect of what we do, from data analysis to operational efficiency.
Our teams work at the intersection of science, technology, and patient experience, delivering digital solutions powered by AI innovation that make clinical trials more efficient, more accurate, and more accessible around the world. Trusted by leading pharmaceutical companies and CROs, our platforms and services support studies across more than 90 countries and have contributed to hundreds of new drug approvals.
If you are motivated by meaningful work, global impact, and innovation in clinical research and digital health - including the opportunity to work with cutting-edge AI technologies - you will find purpose and opportunity at Signant Health.
About the Role
The Fulfilment Specialist supports internal and external customers by ensuring electronic devices are accurately picked, packed, and shipped to clinical trial sites worldwide. This role plays a critical part in maintaining inventory accuracy, meeting shipment timelines, and ensuring the highest quality standards in support of global clinical research programs.
You will work closely with cross-functional teams and courier vendors to ensure devices are prepared, documented, and delivered efficiently and securely.
What You Will Do

Manage inventory and ensure accurate device picking and reporting

Perform quality checks to confirm order accuracy

Prioritize workload to meet required shipment deadlines

Prepare and generate necessary shipping documentation

Securely pack devices for domestic and international shipment

Liaise daily with courier vendors to coordinate deliveries

Maintain strong stock control procedures and good inventory practices

Promote continuous improvement within the Fulfilment team

Adhere to site Health & Safety standards at all times

Support additional operational responsibilities as required

Preferred Qualifications

Experience working within a pharmaceutical or clinical research environment

Strong data entry and computer skills

Excellent written and verbal communication skills

Ability to work effectively with all levels of the organization

Team-oriented mindset with a proactive, "can-do" attitude

Desired Qualifications

IATA certification

Previous inventory or warehouse experience

High School diploma (or equivalent)

Why Signant Health?
At Signant Health, your work has real impact. Everything we build, support, and deliver helps advance clinical research and bring new treatments to patients faster - improving lives around the world.
We offer a collaborative, global environment where you can grow your career while working alongside experts across clinical, technology, data, and operations. You will have opportunities to learn, take ownership, and contribute to meaningful innovation in clinical research.
If you are looking for purpose-driven work, smart colleagues, and the opportunity to support life-changing research, Signant Health is the place to do it.