Business Process & Training Manager

Position Title:

Business Process & Training Manager / Process and Personnel Qualification Management Expert (PPQME) – Contractor

Location:

Horsham PA 19044/Remote

Duration: 06/29/2026 to 12/31/2026

Notes from Manager:
Role can be remote, but candidate needs to be reliable and dependable for the position.

• The title of the position is more of Business Process & Training Manager.
• Bachelor's degree is required.
• Will be responsible for managing the life cycle of a document.
• Should have previous Content Management knowledge and experience.
• Will be creating/revising business process documents. Will be supporting medical safety groups.
• Prior experience with SUMMIT and/or True Vault would be a huge plus.
• Experience with Visio or Lucidchart also extremely beneficial.
• Will be working with others to updating any process changes plans/documents.
• Will help deploy training through SUMMIT.
• Should be very organized and be a quick learner.
• Must have great communications skills.
• Must be able to meet timelines / deadlines.
• Must have at least 5 years of experience.
• Previous Pharma experience highly preferred.

• Define and manage project plans, tasks, schedules, scope, timelines and deliverables.
• Perform project management across the life cycle from content development in Business Process Model and Notation (BPMN) format and approval (in a CM storage system) to training identification, target audience identification, training material development and training deployment (in LMS).
• Ongoing communication with business owners on project progress and resolution of issues.
• Work with peers in PDM to ensure compliant training and content are installed for dedicated processes.

College Degree Required, minimum of 5 years’ experience in medium to large organization.

• Strong ability to problem solve.
• Ability to work collaboratively with a large group of internal and external colleagues and partners.
• Ability to multi-task and manage a large volume of projects with high quality.
• Strong attention to detail and highly organized, works independently.
• Strong written and verbal communications.
• Proficient in process modeling software (e.g. Visio, Lucidchart).
• Proficient in MS Office products (Outlook, Word, Excel, PowerPoint).

The PPQME should have a strong understanding of Learning Management Systems (LMS).