Receptionist; Lobby Ambassador

Overview

Reports To:

Client Services Supervisor, Client Services Manager, or equivalent leadership.

Create Exceptional First Impressions.

We are looking for a receptionist who thrives in a professional corporate environment and can serve as the welcoming face of the workplace.

Every interaction begins with you. You will help create a secure, organized, and exceptional workplace experience while representing the company with professionalism and care.

• Guest & Front Desk Services: welcome employees, clients, and visitors; register visitors, issue badges, and notify hosts of arrivals.
• Answer and route calls and respond to general inquiries.
• Maintain a clean, organized, and secure reception area.
• Support meeting logistics, event signage, and workplace safety procedures.
• Administrative & Workplace Support: provide administrative support using Microsoft Office applications.
• Submit and monitor maintenance and janitorial requests.
• Manage incoming mail, packages, and deliveries.
• Maintain office logs, records, and workplace communications.
• Collaborate with internal teams and support cross‑functional operations as needed.

• High school diploma or equivalent required.
• 2–5 years of experience in reception, front office, hospitality, or customer service within a corporate environment.
• Ability to lift up to 40 lbs. and sit or stand for extended periods, with or without reasonable accommodation.
• Strong customer service and communication skills.
• Professional, polished, and welcoming demeanor.
• Excellent organization, multitasking, and time management skills.
• Ability to work independently in a fast‑paced environment.
• Proficiency with Microsoft Office Suite and Outlook.
• Dependable, adaptable, and detail‑oriented.

Travel:
None or Negligible.

Other Duties:
Responsibilities and duties may change at any time based on business needs.

Compensation:
The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job‑related factors.

Pay Range: $21.50 - $21.50 USD.

• Career Growth:
  Opportunity to learn and advance skills.
• Learning & Development:
  Work culture of learning.
• Recognition Programs:
  Programs for all levels of employees.
• Benefit Offerings:
  Medical, Dental, Vision, HCFSA, DCFSA, HSA, commuter transit and parking, supplemental life insurance, accident insurance, critical illness, hospital indemnity, legal program, identify theft protection, pet discounts, pet insurance, group home and auto insurance, EAP, short‑term disability, life insurance, education discounts, 401(k) with matching, entertainment discounts, and paid time off.
• Note:
  
  Please inquire with Human Resources for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation, and any other status protected by applicable law.