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Patient Support Specialist
Job in
Horsham, Montgomery County, Pennsylvania, 19044, USA
Listed on 2026-08-11
Listing for:
Kelly Services, Inc.
Full Time
position Listed on 2026-08-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
- - Responsibilities:
Manage patient cases and day-to-day call center activities including patient enrollment, eligibility checks, travel/logistics arrangements, and incidental reimbursement;
Manage inbound/outbound calls and respond to inquiries from patients, caregivers, and treatment centers regarding support services;
Maintain accurate case records in Salesforce and Box;
Prioritize cases based on urgency and escalate appeals/exceptions to supervisors;
Collaborate with third-party vendors for travel, eligibility, and reimbursement support
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