Customer Care Lead — SaaS
Listed on 2026-10-06
-
Customer Service/HelpDesk
Customer Success Management
Phenom in Horsham, PA seeks an Associate Care Lead to be the main partner for clients, ensuring ongoing value from Phenom platform post-launch. You will resolve critical issues, guide best practices, and drive adoption to help clients meet talent goals.
You will work onsite five days a week, collaborating with Product, Engineering, and Customer Success teams to deliver exceptional customer experiences and build lasting relationships.
Join us at Phenom as our next Customer Care Lead — SaaS, Flexible Hours in Horsham, PA, United States.
The following opening is for a Customer Care Lead — SaaS, Flexible Hours with Phenom.
Our group is growing, and we are hiring a Customer Care Lead — SaaS, Flexible Hours in Horsham, PA, United States.
This opening is for the Customer Care Lead — SaaS, Flexible Hours role at Phenom.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).