Cash Application Analyst

Description

Summary:

The AR Analyst is responsible for the accurate and timely application of customer payments to accounts receivable, supporting overall cash flow, financial accuracy and customer account integrity. This role works cross functionally with billing, collections, field admin and the customers to resolve discrepancies and ensure optimal cash posting performance.

Key Responsibilities:

Cash Application & Processing:

• Apply daily cash receipts (ACH, wire, lockbox, checks and credit cards) to customer account accurately within established SLAs
• Reconcile unapplied and unidentified cash and drive timely resolution
• Process high volumes of transactions while maintaining accuracy and compliance with internal controls

Reconciliation & Research

• Investigate and resolve payment discrepancies, short payments, over payments and deductions
• Perform daily and monthly cash and bank reconciliations
• Work with customers and internal stakeholders to resolve remittance issues
• Review unapplied cash and work towards resolution to apply or refund open balances

Systems & Reporting

• Utilize ERP systems and banking platforms for transaction processing
• Maintain detailed documentation of cash application activities
• Generate and analyze reports related to cash posting and unapplied cash
• Provide reports to regional BUs as requested

Collaboration

• Partner with billing, field admin and collections teams to ensure correct application of funds
• Communicate with customers to obtain remittance details and clarify payment discrepancies
• Support audit requests by providing documentation and explanations

Process Improvement:

• Identify and recommend process improvements to enhance efficiency and accuracy
• Assist in automation initiatives (lockbox optimization, AI cash applications tools, etc.)
• Ensure adherence to internal controls and company policies

• Strong attention to detail and high level of accuracy
• Analytical and problem‑solving skills
• Ability to manage large volumes of transactions
• Proficiency in Excel (lookups, pivot tables strongly preferred)
• Experience with ERP systems and banking portals
• Strong communication and collaboration skills
• Ability to meet deadlines in a fast‑paced environment
• 3‑5 years of cash application experience, accounts receivable, dispute and resolution
• Previous experience with Esker or High Radius preferred, but not required

Benefits

We offer a competitive range of benefits to support our employees’ health, well‑being, and financial security. Medical, dental, and vision benefits are available to all eligible employees on the first day of employment. For more information on the benefits available for this role, please contact the recruiter or hiring manager.

Individuals with a disability who desire a reasonable accommodation can contact the ADA Coordinator by calling

We partner with the Department of Homeland Security/U.S. Customs and Immigration Service to e‑Verify all newly hired employees.

An Equal Opportunity Employer.

Please note:

• All job offers are subject to pre‑employment drug screening and a background check.
• Unless otherwise noted, we do not sponsor employees for work authorization in the U.S. for this position.

Notice to Agencies:

We only accept resumes from recruiters, employment agencies, or staffing services if a Service Agreement has been signed and we have requested recruitment/staffing services for the specific position. Any unsolicited resumes will become the property of the company, and no fees or compensation will be paid to the recruiter, employment agency, or staffing service.