Associate Director, Field Reimbursement Oncology; Lakes-Johnson & Johnson HCS, Inc.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and Med Tech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

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Market Access

Reimbursement

People Leader

Buffalo, New York, United States;
Horsham, Pennsylvania, United States of America;
Indiana (Any City);
Michigan (Any City);
Ohio (Any City);
Pennsylvania (Any City);
Syracuse, New York, United States

Johnson & Johnson Innovative Medicine’s Patient Engagement and Customer Solutions (PECS) team is recruiting for an Associate Director, Oncology for the Great Lakes region which includes territories across Michigan, Ohio, Indiana, Pennsylvania and upstate New York. PECS is committed to setting the standard on Patient Experience (Px), building more personalized, seamless, and supportive experiences to help patients start and stay on treatments across the portfolio.

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science‑based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

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The Associate Director, Oncology is accountable for effectively leading, developing, coaching, and directly managing a team of FRMs that have access & fulfillment related responsibilities across the Oncology portfolio healthcare provider accounts and executing on the PECS FRM strategy. The Associate Director is focused on ensuring healthcare providers, patients, and caregivers are enabled with the information, tools and resources needed to ensure patient ability to start and stay on therapy.

This talent will coach the team to drive proactive education, support patient cases and drive exceptional cross‑functional collaboration across the portfolio including prostate, bladder, lung and multiple myeloma.

They will also foster communication across multiple JJIM departments including Patient Access, Pharmacy Access, Medical, Market Access and Field Sales.

• Lead, motivate, coach, develop, and retain a diverse and talented team that is competent and skilled in the JJIM Oncology business, the healthcare marketplace, and in access & fulfillment.
• Be responsible for leading their regionally aligned team of approximately 8 direct reports to maximize access & fulfillment related impact for JJIM prescribed patients starting or staying on therapy.
• Develop both long and short‑term strategic planning for the team and manage seamless team execution of related tactics in a fast‑paced environment.
• Pull‑through district vision, create team culture, manage FRM performance, forge valuable customer relationships, and achieve the team’s overall goals.
• Demonstrate core competencies and support team members in identifying, understanding, and addressing access & fulfillment related patient obstacles, including knowledge of Buy & Bill, Medical Benefit and Assignment Of Benefit (AOB), specialty pharmacy, pharmacy benefit and site of care.
• Collaborate with partners (e.g., Sales District Managers, SCG, Franchise Marketing, Brand, etc.) and work in the field with minimal supervision.
• Manage and allocate budget in alignment with team objectives.

All responsibilities of the Associate Director will be carried out with strict…