Director, Commercial AI Products - Immunology

Director, Commercial AI Products - Immunology

Johnson & Johnson, Inc., is recruiting for a Director, Commercial AI Products to support the Immunology US based commercial. This position is based in Horsham, PA.

The Director, Commercial AI Products will lead AI-powered products that improve commercial customer engagement. These products will help teams make better decisions, prioritize the right customers, personalize engagement, and measure impact. This role combines AI product leadership, advanced analytics, and execution. The leader will turn data and emerging AI capabilities into practical tools that are trusted, adopted, and used in daily work.

The ideal candidate can connect business needs to scalable AI solutions, ground product decisions in analytics, and lead teams that deliver value for customers, patients, and the business.

You will be responsible for:

• Leading the strategy, development, and scaling of AI-powered commercial products in the US market, with a focus on customer engagement across digital media and field channels, business impact, and adoption by customer-facing teams.
• Hire, coach, and develop strong data science, analytics, and AI product talent.
• Bringing practical thought leadership on AI, machine learning, analytics, and product approaches that turn complex data into clear field decisions and actions.
• Partnering with sales, brand, media, medical, patient, technology, and vendor teams to design AI products that improve customer engagement and address real user needs.
• Define and socialize success measures for AI products, including adoption, workflow impact, decision quality, customer experience, and business value.
• Build a credo-based culture focused on collaboration, continuous improvement, employee development, retention, and high performance.

Qualifications / Requirements

• A minimum of a bachelor's degree is required. An advanced degree in Data Science, Statistics, Computer Science, Operations Research, Econometrics, or a related field is preferred.
• A minimum of 9 years of relevant experience in analytics, AI product development, management consulting, or a related field is required. Commercial experience is preferred.
• Strong relationship-building, coaching, and employee development skills are required.
• Experience leading diverse teams, managing large budgets, and driving change in a matrixed organization is required.
• Ability to influence at all levels and partner across a broad range of business and functional teams is required.
• Ability to translate business questions and field needs into AI products using advanced analytics, natural language processing, large language models, and AI agents is required.
• Knowledge of machine learning and statistical methods, including model selection, hypothesis testing, statistical inference, supervised and unsupervised learning, and promotional response modeling, is required.
• Product mindset, strong communication skills, sound business judgment, and the ability to influence and partner across the organization are required.
• Experience shaping AI or analytics products from idea to adoption, including user discovery, prioritization, roadmap planning, change management, and value measurement, is preferred.
• Knowledge of pharma and specialty pharmacy data, including real-world evidence, patient-level data, and sales data, is preferred.
• Pharmaceutical experience is preferred.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via , internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred

Skills:

Advanced Analytics, Budget Management, Compliance Management, Critical Thinking, Data Analysis, Data Privacy Standards, Data Quality, Data Reporting, Data Savvy, Data Science, Data Visualization, Developing Others, Digital Fluency, Inclusive Leadership, Leadership, Program Management, Strategic Thinking, Succession Planning

The anticipated base pay range for this position is $164,000 and $282,900 USD.

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to…