Quality Assurance Assistant

Sofidel America, a subsidiary of the Sofidel Group, is a leading manufacturer of tissue paper for hygienic and domestic use. The company is committed to product quality, regulatory compliance, and responsible sourcing through certified quality management systems and forest certification programs

The Quality Assistant provides direct support to the Quality Systems Director by assisting with quality system implementation, compliance monitoring, documentation control, and forest certification administration across multiple manufacturing sites. This role supports both product quality systems and forest certification chain of custody programs, with a strong focus on audit readiness, data accuracy, and procedural compliance.

• Support quality assurance and quality control activities, including inspections, testing, and verification of materials, processes, and finished products against internal standards, GMP requirements, and certification criteria.
• Assist in maintaining quality system documentation, including SOPs, manuals, registers, and controlled records, ensuring documents remain current, approved, and audit-ready.
• Support corrective and preventive action (CAPA) activities by collecting data, tracking actions, updating logs, and verifying completion and effectiveness.
• Assist with internal audits, self-assessments, and compliance checks related to BRCGS Consumer Products, GMP, and internal quality system requirements.
• Provide administrative and technical support for forest certification programs, including FSC, SFI, and PEFC Chain of Custody systems.
• Support maintenance of forest certification records such as supplier approvals, certificates, controlled material documentation, credit accounts, and product group information.
• Assist with verification and validation of supplier certificates (BRCGS, FSC, SFI, PEFC) and support Approved Supplier List governance in coordination with Quality and Procurement teams.
• Support preparation for third-party audits by organizing evidence, maintaining registers, and assisting with corrective action follow-up.
• Assist in tracking quality and certification KPIs, preparing reports, and supporting management reviews with accurate data.
• Collaborate with plant quality and forest certification teams, supply chain, and operations to support consistent implementation of quality and forest certification requirements across sites.
• Participate in training activities and support communication of quality and responsible sourcing expectations to plant personnel.

• High school diploma or equivalent.
• Associate degree or Bachelor’s degree in Quality, Science, Engineering, or related field preferred.
• 1+ years experience in a quality support role, manufacturing, or related environment preferred.
• Strong attention to detail and organizational skills. Basic data recording and reporting skills.
• Effective communication and teamwork skills.
• Ability to use quality tools, Microsoft Office, and quality tracking systems.
• Experience in quality systems, audits, or corrective action processes.
• Familiarity with quality standards (ISO 9001, GMP, HACCP, etc.).
• SAP experience or other ERP systems for data entry and retrieval.

• Competitive compensation and benefits
• Stable and growing manufacturing organization
• Opportunities for professional development
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays

Sofidel America is an equal opportunity employer. Sofidel America is committed to the spirit and letter of all federal, state, and local laws and regulations pertaining to equal opportunity.