Quality Engineer II, Quality Engineering & Testing

Join our team - and take the next step in achieving a fulfilling career!

What We DoAt Card Works, we aim to help people connect with possibility and opportunity using our financial servicing expertise. Building meaningful, long-term relationships with consumers, our employees, and our clients is what matters most.

Who We Are Card Works , Inc. is a diversified consumer finance service provider and parent company of Card Works Servicing, LLC, Merrick Bank and Carson Smithfield, LLC.Card Works Servicing, LLC provides end-to end operational servicing functions for credit cards, secured cards, and installment loans. We service consumer and small business loans across the credit spectrum and offers backup servicing and due diligence services to capital providers and trustees.

Merrick Bank is an FDIC-insured Utah Industrial Loan Bank. Merrick operates three main business lines: credit cards, recreational lending, and merchant services.

Carson Smithfield, LLC provides a variety of post-charge-off debt recovery services, including digital self-service, IVR, live agent, and external agency management.

Position Summary:

At Card Works, we are actively seeking a committed Quality Engineer II to be a crucial asset to our quality engineering team. In this capacity, your primary responsibility will be to design, develop, and maintain automated tests for both UI and API functionalities.

Your role will involve close collaboration with the QA team to ensure these automated tests are integrated effectively into our CI/CD pipelines.

Essential Functions:

Technical – deep experience in integrating a strong software development background with a passion for the discipline of Quality Engineering.

Create and maintain automated UI and API tests

Write and execute Test Case to ensure development outputs meet defined specification cases in coordination with Business requirements and Technical Specifications Pinpoint and rectify inconsistencies within card program setting controls, ensuring accurate configurations

Document software defects using JIRA bug tracking system

Be able to use Test Case Management tools such as Zephyr Monitor bug resolution efforts and track successes

Participate in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolution

Participate in test case reviews and ensure requirements traceability, proper coverage

Perform Exploratory, Functional, Integration, UI, back-end testing, White box/Black box testing. Demonstrate the capacity to investigate and debug complex issues.

Methodology –deep expertise and knowledge in Quality Engineering standards, processes, policies, and procedures.

Demonstrate and evangelize a passion for process and methodology through daily actions

Adhere to and support all established and documented methodology/best practices in alignment with the Release methodologies and processes

Adhere to and support group processes, procedures, and standards to drive and guide a repeatable, reliable delivery of high-quality software products and services

Display a basic understanding of testing methodology and product knowledge in the design of tests

Team Support/Leadership – deep commitment to working in and fostering a highly collaborative, innovative, and high performing product team.

Advise, assist, and mentor QE team members with distributed testing responsibilities

Evangelize, support, and embody Cardworks’s Company Mission, Strategy and Values Foster a culture of ownership and pride for delivering the highest levels of quality and excellence

Assess solution risk and assist the project team in prioritizing testing efforts

Skills &

Competencies:

Strong team player with the ability to lead and collaborate with all levels of the organization

Ability to influence others and motivate with a positive and confident personal style

Possess a drive towards forward progress and delivering results while taking responsibility

Multi-tasker with the ability to set and manage priorities

Strong analytical and problem-solving skills with a high aptitude to learn

Proactively and transparently communicate challenges/successes to leadership

Exhibit and relentlessly demonstrate…