Quality Engineer II, Quality Engineering & Testing

Become an everyday champion - and build a career where your impact fuels financial progress.

What We Do

Card Works Financial Group is a diversified financial services platform building ethical solutions across credit, lending, and the full customer lifecycle. Through our family of companies, Card Works Financial Group tackles the complex challenges that larger financial institutions leave behind. We're embedded throughout the credit card ecosystem as a lender, servicer, and merchant acquirer.

Who We Are

• Merrick Bank:
  The bank that builds
• Card Works Servicing:
  One partner, total performance
• Carson Smithfield:
  Resolution with respect

With nearly 40 years of operating history, our track record is solid: disciplined in downturns and built to accelerate in recovery. The Card Works Financial Group companies take precise approach in complex markets, as a top three non-prime focused general purpose card issuer and a top fifteen U.S. merchant acquirer.

Our team tackles the industry's most complex credit and payment challenges. And we believe that excellent work starts with a team that feels supported, respected, and empowered to grow.

Card Works Servicing, LLC provides end-to end operational servicing functions for credit cards, secured cards, and installment loans. We service consumer and small business loans across the credit spectrum and offers backup servicing and due diligence services to capital providers and trustees.

Founded in 1997, Merrick Bank is an FDIC®-insured financial institution headquartered in South Jordan, Utah, with over $10 billion in assets. A wholly owned subsidiary of Card Works Financial Group, Merrick Bank serves roughly five million card members and more than 100,000 merchant customers, offering credit cards, recreational loans, deposit accounts, merchant services and bank sponsor ships to consumers and businesses.

Carson Smithfield, LLC provides a variety of post-charge-off debt recovery services, including digital self-service, IVR, live agent, and external agency management.

Position Summary:

At Card Works, we are actively seeking a committed Quality Engineer II to be a crucial asset to our quality engineering team. In this capacity, your primary responsibility will be to design, develop, and maintain automated tests for both UI and API functionalities.

Your role will involve close collaboration with the QA team to ensure these automated tests are integrated effectively into our CI/CD pipelines.

Essential Functions:

• Technical - deep experience in integrating a strong software development background with a passion for the discipline of Quality Engineering.
• Create and maintain automated UI and API tests
• Write and execute Test Case to ensure development outputs meet defined specification cases in coordination with Business requirements and Technical Specifications
• Pinpoint and rectify inconsistencies within card program setting controls, ensuring accurate configurations
• Document software defects using JIRA bug tracking system
• Be able to use Test Case Management tools such as Zephyr
• Monitor bug resolution efforts and track successes
• Participate in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolution
• Participate in test case reviews and ensure requirements traceability, proper coverage
• Perform Exploratory, Functional, Integration, UI, back-end testing, White box/Black box testing. Demonstrate the capacity to investigate and debug complex issues.
• Methodology
  -deep expertise and knowledge in Quality Engineering standards, processes, policies, and procedures.
• Demonstrate and evangelize a passion for process and methodology through daily actions
• Adhere to and support all established and documented methodology/best practices in alignment with the Release methodologies and processes
• Adhere to and support group processes, procedures, and standards to drive and guide a repeatable, reliable delivery of high-quality software products and services
• Display a basic understanding of testing methodology and product knowledge in the design of tests
• Team Support/Leadership - deep commitment to working in and fostering a highly collaborative, innovative, and high performing product team.
• Advise, assist, and mentor QE team members with distributed testing responsibilities
• Evangelize, support, and embody Cardworks's Company Mission, Strategy and Values
• Foster a culture of ownership and pride for delivering the highest levels of quality and excellence
• Assess solution risk and assist the project team in prioritizing testing efforts

Skills &

Competencies:

• Strong team player with the ability to lead and collaborate with all levels of the organization
• Ability to influence others and motivate with a positive and confident personal style
• Possess a drive towards forward progress and delivering results while taking responsibility
• Multi-tasker with the ability to set and manage priorities
• Strong analytical and problem-solving skills with a high aptitude to learn
• Proactively and transparently…