Scheduling Coordinator

Company Description

HOT SPRINGS PEDIATRIC CLINIC PA is a dedicated pediatric medical practice located at 1920 Malvern Avenue in Hot Springs, Arkansas. The clinic provides comprehensive healthcare services to children and adolescents in the local community and surrounding areas. Team members work in a collaborative environment focused on delivering compassionate, family-centered care. The organization values professionalism, reliability, and a strong commitment to patient service, offering opportunities to contribute meaningfully to the health and well-being of children.

The Scheduling Coordinator is a full-time, on-site role based at HOT SPRINGS PEDIATRIC CLINIC PA in Hot Springs, AR. This position is responsible for managing patient appointment schedules, including booking, rescheduling, and canceling visits in an accurate and timely manner. Daily tasks include answering and directing phone calls, confirming appointments, updating patient information, and coordinating with clinical staff to ensure efficient patient flow.

The Scheduling Coordinator also assists with front desk administrative duties, such as verifying basic information, handling appointment-related inquiries, and providing clear, courteous communication to patients and families. The role requires consistent attention to detail, respect for confidentiality, and a focus on creating a positive experience for every visitor.

• Candidates should possess strong interpersonal skills and the ability to work collaboratively with patients, families, and clinic staff.
• Candidates should possess professional phone etiquette and clear, courteous communication skills in person and over the phone.
• Candidates should possess appointment scheduling skills, including organizing, updating, and prioritizing patient appointments accurately.
• Candidates should possess administrative assistance skills, such as handling basic clerical tasks, maintaining records, and managing time effectively.
• Additional beneficial qualifications include prior experience in a medical or pediatric office setting, familiarity with scheduling or EHR software, a high school diploma or equivalent, and a commitment to patient confidentiality and customer service.