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Guest Reservation & Service Specialist
Job in
Hot Springs, Garland County, Arkansas, 71907, USA
Listed on 2026-07-31
Listing for:
Oaklawn Jockey Club
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Oaklawn Jockey Club is seeking a Call Center Agent to manage reservations, cancellations, and guest inquiries. You will assist guests in selecting suitable packages and amenities while delivering a memorable first impression.
Responsibilities include using INFOR HMS, handling phone and email inquiries, and maintaining up-to-date knowledge of Oaklawn facilities and promotions. Must be 21+, with strong communication and multitasking abilities.
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