Director Case Management

Director of Case Management

Job Type: Full‑time, Days

National Park Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritise your well‑being so you can provide exceptional care to others. As the Director of Case Management, you will play a vital leadership role in advancing our mission of making communities healthier. Your expertise, judgment, and dedication will directly influence patient outcomes, operational efficiency, and the overall quality of care delivered across our organization.

As the Director of Case Management, you will guide and support a multidisciplinary team responsible for quality management, performance improvement, and effective resource utilisation. You will design, implement, and evaluate clinical systems that reduce length of stay, manage costs, and enhance patient outcomes. This role offers the opportunity to collaborate with physicians, nursing, administration, and hospital departments to strengthen care coordination and ensure compliance with regulatory standards.

• Reviews medical records and identifies cases needing follow‑up
• Collects and organises data for committee review
• Uses sound judgement in case referrals
• Leads and promotes effective case management practices
• Evaluates program performance and implements improvements
• Collaborates professionally with physicians, staff, and administration
• Guides hospital‑wide initiatives in resource management and patient flow
• Oversees assigned projects and represents the department as needed
• Maintains confidentiality in all quality review activities
• Educates staff on case management and quality concepts
• Supports and develops case managers through orientation and ongoing training

• Current Arkansas RN license
• 4‑5 years of acute care experience
• Knowledge of regulatory standards, performance improvement, and case management
• Management/leadership training and strong computer skills
• Ability to analyse data, understand cost/quality trends, and lead change initiatives

• Comprehensive Benefits:
  Multiple levels of medical, dental and vision coverage for full‑time and part‑time employees.
• Financial Protection & PTO:
  Life, accident, critical illness, hospital indemnity insurance, short‑ and long‑term disability, paid family leave and paid time off.
• Financial & Career Growth:
  Higher education and certification tuition assistance, loan assistance and 401(k) retirement package with company match.
• Employee Well‑being:
  Mental, physical, and financial wellness programmes (free gym memberships, virtual care appointments, mental health services and discount programmes).
• Professional Development:
  Ongoing learning and career advancement opportunities.

National Park Medical Center is a 163‑bed hospital located in Hot Springs, Arkansas, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioural health facilities from coast to coast. From your first day to your next career milestone—your experience matters.

National Park Medical Center is an Equal Opportunity Employer. National Park Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.