Director Case Management

Director of Case Management

Job Type: Full‑time, Days

National Park Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well‑being so you can provide exceptional care to others. As the Director of Case Management, you will play a vital leadership role in advancing our mission of making communities healthier®. Your expertise, judgment, and dedication will directly influence patient outcomes, operational efficiency, and the overall quality of care delivered across our organization.

As the Director of Case Management, you will guide and support a multidisciplinary team responsible for quality management, performance improvement, and effective resource utilization. You will design, implement, and evaluate clinical systems that reduce length of stay, manage costs, and enhance patient outcomes. This role offers the opportunity to collaborate with physicians, nursing, administration, and hospital departments to strengthen care coordination and ensure compliance with regulatory standards.

• Reviews medical records and identifies cases needing follow‑up
• Collects and organizes data for committee review
• Uses sound judgment in case referrals
• Leads and promotes effective case management practices
• Evaluates program performance and implements improvements
  
  Collaborates professionally with physicians, staff, and administration
• Guides hospital‑wide initiatives in resource management and patient flow
• Oversees assigned projects and represents the department as needed
• Maintains confidentiality in all quality review activities
• Educates staff on case management and quality concepts
• Supports and develops case managers through orientation and ongoing training

• Current Arkansas RN license
• 4-5 years of acute care experience
• Knowledge of regulatory standards, performance improvement, and case management
• Management/leadership training and strong computer skills
• Ability to analyze data, understand cost/quality trends, and lead change initiatives

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full‑time and part‑time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short‑term and long‑term disability, paid family leave, and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance, and 401(k) retirement package with company match.
• Employee Well‑being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services, and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

National Park Medical Center is an Equal Opportunity Employer. National Park Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.