Surgical Service Manager

Job Summary and Responsibilities

As our Nursing Manager, you will be a dynamic leader, guiding and empowering our nursing team to deliver exceptional, patient-centered care through continuous growth and operational excellence.

Every day, you will lead and mentor Registered Nurses, oversee clinical operations, and advocate for patient and team needs, driving professional development and achieving unit goals.

To be successful in this role, you will embody accountability and confidence with superior communication skills for all interactions. You'll skillfully navigate challenges, ensuring individual performance and overall unit success.

• Mission and Core Values – Demonstrates the ability to progressively guide and lead groups of people to meet goals and exceed customer requirements. Role models leadership behavior, collaborative team relationships and St. Vincent Health System/CHI Core Values.

• Performance Management (Customer Satisfaction/Quality) - Creates team based quality improvement plans, including definition of team goals, utilizing performance measures and appropriate analysis tools, changing and improving performance through feedback, coaching and teaching. Leads the patient care unit in care delivery based on research findings and evidence-based practice.

• Fiscal Performance - Utilizes an indicator system to monitor volume trends incorporating financial and customer satisfaction measures. Demonstrates an ability to plan, organize and control department resources and communicate fiscal expectations to staff.

• Workload Coordination (Teamwork) - Coordinates the allocation of staff on a day to day basis to ensure the delivery of appropriate service by competent staff as defined by experience, education and skill. Provides for and encourages and environment of self-development and continued learning.

• Management and Communications – Demonstrates the ability and dedication to address issues and activities that encompass the larger aspect operations of the division including the ability to communicate with other members of the St. Vincent Health System/CHI, physicians, staff and external sources/vendors. Maintains an effective channel for productive and interactive communication.

Required

• Bachelors Of Nursing and Minimum of 5 years clinical experience in healthcare organization, upon hire and

• Registered Nurse: AR, upon hire and

• Basic Life Support - CPR, upon hire

Preferred

• Masters Of Nursing and 3-5 years of clinical management experience , upon hire

CHI St. Vincent, a regional health network serving Arkansas, is part of Common Spirit Health. We have served Arkansas since 1888 with a history of many firsts. Together with more than 4,500 coworkers, 1,000 medical staff, and 500 volunteers, we consistently receive praise for care advancements. With more than 280 licensed beds, CHI St. Vincent Hot Springs is a faith-based, not-for-profit organization serving the health care needs of Hot Springs, Ark.,

and surrounding communities. CHI St. Vincent Hot Springs and CHI St. Vincent Infirmary in Little Rock are two of just over 400 Magnet hospitals nationwide and two of just four in Arkansas. As a Magnet institution, CHI St. Vincent Hot Springs achieved Magnet status for the first time on October 14, 2020 and employs the highest standards of quality and ensures that patient care and safety are the top priority.

Studies show that Magnet hospitals have better overall patient outcomes than non-Magnet hospitals.

Common Spirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health in 2019. With our combined resources, Common Spirit is committed to building healthy communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen, both inside our hospitals and out in the community.

CHI St. Vincent provides you with the same level of care you provide to others. We care about our team member well-being and offer benefits that complement and support your work/life balance

$45.04 - $67.00 /hour

We are an equal opportunity/affirmative action employer.