Merchandiser Retail Ser Lead
Listed on 2026-07-23
-
Retail
Merchandising, Customer Service Rep, Retail Support
General Information
- Company: ACO-US
- Location:
HOT SPRINGS NATIONAL PARK, Arkansas, 71913 - #: 110389
- Pay Rate: $ 17.00
- Range Minimum: $ 17.00
- Range Maximum: $ 17.00
- Function:
Merchandising - Employment Duration:
Full-time
- Medical, dental and vision insurance
- Company-paid life insurance, short-term and long-term disability
- 401k program
- Generous Paid Time Off (PTO) program
Merchandiser Travel Retail Ser Lead is responsible for representing Acosta, our clients, and our customers by effectively leading a team and performing reset and remodel work including, but not limited to, the proper implementation of plan‑o‑grams, new item placement, void corrections, and special merchandising activity. The ideal candidate is a self‑starter, quick learner, has a strong attention to detail, and works well in a team or independent situation.
They must possess excellent organizational skills, strong communication skills and the ability to build relationships with business partners.
- Serve as a team lead in the organization and execution of reset and remodel work. Effectively partner with store personnel for the scheduling and communication of reset and remodel work.
- Read and follow a plan‑o‑gram to effectively complete reset and remodel work. Have a working knowledge of merchandising and retail terminology.
- Partner with store personnel and co‑workers to achieve and maintain merchandising excellence, discuss changes, and build an effective working relationship.
- Effectively and accurately prepare, process, submit, and manage documentation related to assigned reset and remodel work.
- Perform job safely by demonstrating full awareness of surroundings, using proper safety techniques and equipment, and proactively alerting management to any unsafe act or condition to prevent injuries.
- Understand and follow all Acosta Policies and standard operating procedures.
- Other duties as assigned.
- High School Diploma or GED (some experience may substitute for education).
- 3+ years of supervisory/management experience with authority to direct and oversee daily work activities.
- 3+ years of Customer Service experience preferred.
- Prior sales agent, retail and reset responsibility experience preferred. Possess excellent organizational skills, strong communication skills and the ability to build relationships with business partners.
- Comfortable utilizing technology (smartphones, computer, copier/fax, handheld devices).
- Strong demonstration of the following core competencies:
- Quality Commitment:
Maintain quality standards that meet and/or exceed expectations. - Detail Oriented:
Ensure work accuracy. - Customer Service:
Provide a level of service to customer concerns. - Communication
Skills:
Ability to communicate effectively. - Web‑based application proficiency:
Indicate work availability, check assignments, accept assignments, record work start and completion times, mileage, expenses, time and attendance, and complete training activities.
- Quality Commitment:
- Be willing and able to work in cold environmental conditions (refrigerated and freezer sections of retail stores) for limited periods of time.
- Possess strong interpersonal, organizational, decision‑making and leadership skills. Able to read and communicate effectively with others.
- Have a valid driver’s license and be able to drive in a car for extended periods of time.
- Travel is required, with overnight stays up to 75–100% of the time. Occasional weekend work also required.
- Must be at least 21 years of age to obtain necessary credentials for travel.
Acosta Sales & Marketing is an Equal Opportunity Employer.
Acosta utilizes E‑Verify for validating the ability to work in the United States for all job candidates.
Equal Opportunity Employer (Disabled, Veteran) | Under applicable requirements, such as the San Francisco FCO and the Los Angeles FCHIO, we consider for employment qualified applicants with arrest and conviction records or criminal histories | E‑Verify Employer.
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