Backyard BBQ Sales Associate

Notice to Applicant

You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions.

Ace Hardware Corporation does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and are used by independent store owners under a license from Ace Hardware Corporation.

We’re looking for an enthusiastic Backyard BBQ Sales Associate to help customers bring their outdoor cooking dreams to life! If you enjoy grilling, customer service, and working in a fast‑paced retail environment, this is the perfect role for you. The Backyard BBQ Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness with an emphasis in our Backyard BBQ area.

A passion for outdoor cooking & grilling or eagerness to learn is also something we are looking for in this role.

• Assist customers with selecting grills, smokers, accessories, and BBQ supplies
• Demonstrate product features and provide basic grilling knowledge and tips
• Maintain attractive product displays and stocked shelves
• Answer customer questions and provide exceptional service
• Operate POS system and handle transactions accurately
• Support seasonal promotions and special events

• Provide a positive representation of the employer
• Proactively assist customers in solving problems
• Greet customers entering and throughout the store; thank customers when finished and when they are leaving the store
• Possess a friendly outgoing demeanor; work well with customers as well as associates
• Ensure all pages and calls are answered promptly, courteously and effectively
• Forward any customer complaint that cannot be handled to a member of management
• Possess strong product knowledge and knowledge of store layout and location of products
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time

• Assist in creating a positive, professional and safe work environment
• Assist with receiving, checking in and stocking of merchandise throughout the store
• Assist with maintaining back stock levels
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area
• Assist with providing a clean and orderly sales floor, including end caps and ad merchandise
• Assist with merchandise resets through the store
• Provide assistance to Department Specialists, i.e. price changes, special orders
• Ensure signage is current throughout the store
• Operate forklift with proper training
• Communicate any Store Support Center issue to General Manager for follow up
• Communicate any merchandising, cost control or sales idea to General Manager
• Participate in store meetings
• Be professional in appearance and actions
• Perform all other duties as assigned

• Prefer someone with a clean driving record over 18 to be able to do deliveries but not required
• Physical Demands:
  Standing, walking, lifting (up to 50lbs) and climbing

207 Airport Rd, Hot Springs, AR 71913, USA