Solutions Specialist

Position

Automation Sales & Services Specialist

North/Central Arkansas

The Automation Sales & Services Specialist is responsible for driving the business strategy to accelerate growth in Automation related businesses including but not limited to Schneider Electric services such as modernization and upgrades, performance optimization, industrial repair, arc‑flash studies, drive startups, Powerlogic metering upgrades, replacement and upgrades of legacy power distribution systems, breaker and panel retrofit projects, as well as service plans for customers such as extended warranties for APC UPS systems and other SQD extended warranty offerings.

The role also involves Schneider Electric and other automation component sales such as programmable controllers, I/O, safety, industrial computers, motor drives, system network design, operations software, and plant maintenance software. This position will create and execute a sales plan that meets or exceeds set sales goals for both accounts directly assigned as well as the overall Automation sales of the area of responsibility.

It includes providing technical, marketing, and commercial leadership for sales growth, supporting the commercial plan for this business segment, and developing a competency plan to ensure support functions are adequately prepared to maximize share gain for this business in the assigned territory.

• Area of responsibility includes locations within and adjacent to the Little Rock, AR market.
• The Automation Sales & Services Specialist serves as the key driver and business leader for the area of responsibility for all of Crawford’s Industrial Automation products and service offerings.
• This position must be able to articulate the value of Schneider Electric’s portfolio of Automation products and services and utilize outcome‑based selling strategies at all customer levels.
• Responsible for annual planning, forecasting, and driving the business strategy to accelerate business growth and sales performance in the assigned geography.
• Lead the commercial introduction of new products and services including:
• Set business goals,
• Identify customer targets,
• Drive marketing efforts,
• Provide technical, application, and industry training to distributor account managers for core products.
• Consult and advise customers on proposals and pricing strategies.
• Guide customers on the proper installation and configuration of core products, modernizations, and conversion to upgraded technology.
• Collaborate with Crawford and Schneider Electric Automation sales, specialists, and domain experts to sell core products.
• Provide pre‑sale and post‑sale support.
• Understand market trends, business drivers, KPIs, and competing forces and translate them into customer solutions.
• Build and maintain trusted customer relationships, while understanding the different personas within the customer (e.g., buyer vs influencer) as well as their business drivers.
• Develop, create, and implement account and territory plans, campaigns, and commercial programs for new and existing business.
• Act as a trusted partner to the aligned Schneider Electric (Square
  
  D) Automation Business Units (BUs), providing local market intelligence and constructive customer feedback.
• Interface with Schneider Electric’s Business Leaders and Technical Consultants to facilitate the resolution of quality and delivery issues when necessary and provide feedback to the appropriate Schneider Electric Specialist team relative to product or service gaps, as well as opportunities.
• Develop marketing and sales collateral on their products, services, and solutions relevant to their market for internal, partner, and customer use.
• Serve as a domain expert for this portfolio of products and services, maintaining and building technical and sales competency through both formal and informal training, as well as regular product updates and team meetings.
• Lead and support customer‑facing technical events.
• Respond in a timely manner to customer and sales requests, including outside of normal business hours.
• Travel as required within assigned geography including overnight, and to training and other events nationally for…