Senior ServiceNow Developer

ABOUT投 US

Seamless Migration is a Service-Disabled Veteran-Owned Small Business (SDVOSB) started in 2021 with the purpose of enabling businesses and organizations through automation. Our goal is to helpλογία organizations discover, implement, and maintain solutions which evolve and mature with their ever-changing business needs. We believe in applying agile methodologies in all aspects of our business practices and use these methods to ensure effective results for our clients.

Seamless Migration is seeking a career and customer oriented Senior Service Now Developer to join our team to support current and prospective clients.

• Remote in the United States

• Must be a U.S. citizen

• Configure and customize Service Now modules including ITSM, HRSD, PSDS, SPM, and FSM.
• Develop custom applications, workflows, forms, business rules, UI policies, client scripts, and integrations.
• Implement Catalog Builder to enable delegated development and empower teams to create/manage service requests.
• Configure SLAs, playbooks, assignment rules, and notifications to automate service delivery.
• Perform data migrations from legacy platforms (e.g., Manage Engine, Smartsheets, Quick Base) into Service Now.
• Build and maintain dashboards, custom reports, and portals for actionable insights.
• Support integrations such as Bright Sign and other third-party systems through spokes, data sources, and CMDB mappings.
• Participate in Agile ceremonies (sprint planning, reviews, retrospectives, daily standups).
• Provide Go-Live support and hypercare, troubleshooting issues, and ensuring smooth adoption.
• Maintain technical documentation, system specifications, and end-user “how-to” guides.
• Collaborate with architects, project managers, and stakeholders to ensure alignment with platform best practices and security standards.

• 3+ years of hands-on Service Now development experience across multiple modules (ITSM, HRSD, SPM, FSM, or equivalent).
• Certified Service Now System Administrator
• Proven background in configuring and customizing Service Now applications (workflows, forms, business rules, client scripts, UI policies).
• Experience with data migration from legacy systems into Service Now.
• Familiarity with integrations (REST, SOAP, APIs, MID Server, or spokes).
• Proficiency in JavaScript, Glide API, Flow Designer, and Service Now Studio/App Engine.
• Knowledge of building dashboards, reports, portals, and Catalog Builder for delegated development.

• One or more CIS certifications (e.g., ITSM, HRSD, SPM, FSM).
• Service Now Certified Application Developer (CAD).

• 100% paid Medical, Dental & Vision for our employees
• 6% 401K match (Vested Immediately)
• 29 Days' PTO
• Flexible Work Schedule
• Tuition/Certification Reimbursement
• Growth Opportunities w/in an Emerging Defense Company

All your information will be kept confidential according to EEO guidelines.