MTLC-Sales Associate

Sales Associate (Detailed Job Description)

The Sales Associate plays a vital role in delivering an exceptional shopping experience for customers. This position is responsible for greeting and engaging with customers, understanding their needs, and providing knowledgeable assistance to ensure they find the right products. Sales Associates maintain the presentation of the sales floor, restock shelves, process transactions at the register, and support daily store operations.

• Greet customers warmly and create a welcoming environment.
• Provide product information and recommendations based on customer needs.
• Operate the cash register accurately for purchases, returns, and exchanges.
• Maintain clean and organized displays and sales floor.
• Restock merchandise and ensure shelves are properly labeled and faced.
• Support promotional campaigns and seasonal product launches.
• Communicate effectively with team members and store leadership.
• Follow all company policies and procedures, including safety guidelines.

• Previous retail or customer service experience preferred but not required.
• Strong communication and interpersonal skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Must be reliable, punctual, and able to work independently or as part of a team.
• Use CNRG Resource Center to submit instances of items with incorrect retail prices, items that will not scan properly, or items with incorrect descriptions.

This job is an hourly position (non-exempt from overtime). Though successful sales associates may be considered for other opportunities within the company, the position carries no guarantee of career progression. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.

Central Network Retail Group, LLC complies with all applicable equal employment laws, including the Americans with Disabilities Act. Qualified individuals with a disability may request reasonable accommodation from the company.