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Career Navigator Assistant-Workforce Development; Houma, LA

Job in Houma, Terrebonne Parish, Louisiana, 70361, USA
Listing for: Goodwill-Industries-of-Southeastern-Louisiana
Full Time position
Listed on 2026-07-11
Job specializations:
  • Social Work
    Bilingual
Salary/Wage Range or Industry Benchmark: 35000 - 50000 USD Yearly USD 35000.00 50000.00 YEAR
Job Description & How to Apply Below
Position: Career Navigator Assistant-Workforce Development (Houma, LA)

Job Title:

Career Navigation Assistant

Reports To:

Career Navigation Manager

Division:
Mission Services-Workforce Development Classification:
Exempt F/T

Essential Functions

Work alongside Human Resources, Program Manager, job coaches, and other staff to assist with everyday duties that support clients throughout the three phases of the Opportunity Accelerator Framework; communicate with service providers to assist with the evaluation of client progress; offer counsel and guidance as needed; assist with the initiation of supportive service requests; maintain the operation of the computer lab;

instruct clients and staff in the use of computer lab technology and software applications; monitor client activities in the computer lab; and perform additional administrative duties as assigned.

Responsibilities
  • Assist with the maintenance of case documentation (i.e., client records, including progress notes and all other relevant information to assist clients and to comply with grant requirements).
  • Assist with the review and verification of all documentation submitted to support request for assistance in accordance with program guidelines; explain to clients their rights, responsibilities, required actions, and other available services based on the clients’ ability to be successful.
  • Ensure the accuracy of referral information referred from direct Funding Sources or Community Partners.
  • Assist with the interview, intake, and assessment of incoming participants to determine their needs/goals and facilitate warm handoffs upon enrollment into Workforce Development programming.
  • Assist with the creation of assessments and evaluations to analyze participants’ knowledge and understanding of Job Readiness and/or PRE-ETS curriculum.
  • Assist with maintaining documentation of attendance records and provide participation information to program managers and/or career navigators as applicable.
  • Enter enrollment and service delivery data into case management system.
  • Coordinate scheduling of clients for the purpose of maintaining computer lab operations and activities.
  • Instruct clients in computer lab technology and software applications (e.g., answers questions, keyboarding, specialized programs, etc.) for the purpose of enhancing their understanding of lab operations and strengthening academic concepts.
  • Monitor participant activities while in computer lab for the purpose of maintaining a safe environment that is conducive to learning and documenting digital learning progress in case management system.
  • Create and research training exercises that will enhance the growth and development of the participants.
  • Help visitors by greeting, welcoming, and directing them appropriately.
  • Direct visitors by maintaining employee and department directories.
  • Notify company personnel of visitor arrival.
  • Stay informed of any policies, procedures, or activities of assigned program(s) and comply with those changes as appropriate.
  • Stay informed of program operations and assist in the development and implementation of corrective action plan where needed.
  • Conduct outreach to community providers and employers to gather collateral information in support of service planning as needed.
  • Maintain professional knowledge in applicable areas and keep abreast of changes in job‑related rules, statutes, and laws; read and interpret professional literature; attend workshops, meetings, and seminars if applicable.
  • Adhere to work site rules and regulations regarding company policies, dress, parking, lunch, and breaks, etc.
  • Keep the Program Manager and Program Director informed of unusual and/or crisis situations as they arise.
  • Actively participate in team meetings and trainings.
  • Complete other tasks as assigned.
  • Skills and Abilities
  • Ability to organize, work effectively, conceptualize, and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
  • Ability to maintain good working relationships with staff, volunteers, clients, and others.
  • Ability to integrate resources, policies, and information for the determination of procedures, solutions, and other outcomes.
  • Must have excellent organizational skills and be able to…
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