Casual Turndown Attendant - 20 hrs per week

Aim of the role:

As a member of the Housekeeping team covering across The Chelsea Townhouse & 11 Cadogan Gardens, you are the reason why our Guests keep coming back for more.

As a Turndown Attendant you will consistently achieve the required standards of cleanliness, product presentation and customer care in all guest rooms and public areas in order to create a warm, friendly and comfortable environment for our guests.

Below are just some of the duties and responsibilities of a Turndown Attendant at 11 Cadogan Gardens & The Chelsea Townhouse:

• To be respectful when entering a guests room, taking pride and being confident to complete the assigned tasks.
• To provide servicing of guest rooms with checking and replenishing of guest amenities.
• To ensure that all appliances, fixtures and fittings are safe and work in accordance with Health & Safety regulations and report any faults to the Head of Department.
• To make sure that Company Policy, the Vision Statement, and Departmental Objectives are followed and utilised at all times.

• Monthly service charge
• 29 days of annual leave, including bank holidays (pro rata)
• Regular team gatherings and appreciation events
• Complimentary team meals
• Exclusive team rates and friends & family rates at our Iconic Luxury Hotels
• Exclusive team rates with Relais & Chateaux properties worldwide
• Exclusive team rates with London & Regional properties worldwide
• Discounts on spa treatments and products
• Discounts on all food & beverage offerings including the Cookery School at Chewton Glen
• Special gifts based on length of service
• Team referral programme
• Health cash plan
• Complimentary dry cleaning
• Participation in the cycle-to-work scheme
• Access to our employee assistance programme
•  so much more.

Please note: this is a part time role, with shifts from approximately 5pm until approximately 9pm