Call Center Outbound Business Account Representative

Overview

Employer Industry: Telecommunications

• Comprehensive benefits package including medical, dental, and vision plans starting on day one
• Competitive 401(k) plan with 100% company match after one year of service
• Tuition reimbursement of up to $5,250 in the first year
• Opportunities for career advancement and growth within the organization
• Supportive and collaborative work environment
• Recognition and awards programs to celebrate associate contributions

• Follow up with current customers to ensure satisfaction and upsell additional services
• Make outbound calls to potential business customers to present communication packages
• Provide high-level customer service by accurately entering customer data into the Sales Force system
• Utilize knowledge of products to assist customers and demonstrate the value of switching to the employer's services
• Problem-solve and encourage customers to commit to services

• A proactive approach to customer engagement
• Previous outbound telemarketing experience in a call center is preferred
• Outgoing personality with the ability to direct conversations and close sales
• Three to six months of related experience and/or training
• Associate's degree or higher is preferred

• Experience in a sales or customer service role
• Familiarity with Sales Force or similar CRM tools
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of telecommunications products and services

#Telecommunications #Sales Opportunity #Career Growth #Employee Benefits #Customer Service

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.