Accounts Receivable Specialist

Summary of Position:

The Accounts Receivable Specialist is responsible for managing and reducing outstanding accounts receivable balances while maintaining positive customer relationships. This role involves contacting customers regarding past-due invoices, resolving billing discrepancies, negotiating payment arrangements and ensuring timely payment in accordance with company policies.

Responsibilities:

• Review aging reports and identify past due accounts for follow up
• Contact customers via phone and email to secure payment on outstanding invoices
• Negotiate payment plans and resolve delinquent accounts in a timely manner
• Investigate and resolve billing discrepancies, short payments, and account disputes
• Document all collection activities and customer communications accurately in the system
• Monitor high-risk accounts and escalate when necessary
• Collaborate with other departments to resolve account issues.
• Perform administrative functions, including check scanning and filing.
• Assist with year-end audits.
• Driver check-ins.
• Other duties as assigned by supervisor.

Minimum Requirements:

• Education - Associates Degree or equivalent.
• Experience - At least two years of relevant accounts receivable/accounting experience.
• Work ethic - A sense of urgency in meeting critical and time sensitive deadlines.
• Technical:
  Excellent working knowledge of Microsoft Office products required, especially Excel, Word, and Outlook. Experience with an ERP system and Business Central a plus.
• Teamwork:
  Strong interpersonal skills required in order to function within the accounting team.
• A combination of the above will also be considered.

Fortune Fish & Gourmet is an equal opportunity employer.

Our Mission is to elevate meals and lives by uniting unmatched product quality and selection with responsible sourcing, faithful stewardship, and unparalleled commitment to our customers' and team members' success.

Our Vision is a world in which we can all:

Do good. Be great. Scale excellence.