Credit Collections Coordinator

This position is responsible for performing all the administrative work related to the accounts receivable, billing, credit and collections and performing the preparation of the detailed support for each of the accounts. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Minimum of five (5) years’ experience in accounting, billing, credit, and collections, or an Associate’s Degree in Accounting, Finance and Audit with three (3) years of experience, or Bachelor’s Degree in Accounting with one (1) year of experience (experience in shipping, warehousing, and logistics is a plus).
• Experience with collection calls and correspondence.
• Must possess a High School diploma or GED equivalent.
• Proficient in MS Word, Excel, and Outlook (AS-400, JD Edwards, Sage a plus).
• Strong attention to detail and possess great verbal, and written communication and interpersonal skills.
• Must possess strong initiative and the ability to work independently with limited supervision.
• Possess organizational and time management skills with ability to multitask and prioritize.
• Ability to think logically, follow procedures, instructions and make sound decisions.
• Ability to consistently meet deadlines.

• Experience in shipping, warehousing, and/or in the logistics industry.

• Perform customers credit reviews and maintain customers files.
• Prepare and send invoices for customers.
• Responsible for collections, sending statements, etc.
• Respond to customers inquires and requests.
• Respond and support sales and operations requests.
• Assists supervisor with monthly reporting.
• Responsible for preparing and reviewing AR Aging reports on a weekly basis, including account maintenance, preparing bad debt reserve, etc.
• Prepare monthly key performance indicators (KPI’s).
• Invoice compliance review for accuracy, coding, and enter into the accounting ledger.
• Assists with customer claims.
• Perform other duties as assigned.
• Perform all functions in accordance with operation and safety guidelines.