Collections Specialist - Accounts Receivable On-Site

Collections Specialist
- Accounts Receivable
- Full-Time | On-Site

Houston, United States | Posted on 06/22/2026

The Staff Pad has partnered with a leading property technology company in Houston, TX, to hire dependable, customer-focused

Collections Specialists to join their Accounts Receivable team.

As a Collections Specialist, you will provide financial, administrative, and clerical support to Accounts Receivableoperations by managing invoices, reporting, data entry, and collections while ensuring accuracy and delivering excellent customer service.

Schedule:

Full-Time | Monday – Friday | 9:00 AM –5:00 PM | On-site

• Monitor hospitality accounts foroverdue payments on subscription-based services, software licenses orhardware
• Document communications,agreements, and payment activity
• Retain at-risk accounts,Investigate and resolve billing discrepancies by collaborating with Sales,Customer Success, Billing, and Legal teams, escalating high-risk accountswhere necessary
• Manage payment follow-ups,renewals, overdue balances, and create flexible payment plans
• Generate reports on payment trendsand collections
• Share insights to improve billing processes and platform experience
• Deliver customer-focused support while balancing client needs and company revenue goals
• Use automated reminders while delivering personalized support
• Educate customers on payments,invoices, and billing tools
• Build trusted client relationships and identify upselling opportunities

• 2–3 years' experience in Collections, Accounts Receivable, or Accounting
• Experience with customer invoiceportals and ERP systems (Microsoft Navision/Business Central preferred)
• Proficient in Microsoft Office(Outlook, Word, PowerPoint, Excel)
• Strong attention to detail, communication,interpersonal, and organizational skills
• Demonstrates integrity,accountability, and urgency in handling escalations
• Team-oriented, accountable, andthrives in a fast-paced, deadline-driven environment

• Competitive Hourly Pay
• 401 (k)
• PTO, including 9 company-paid holidays

If you're a detail-oriented professional who thrivesin a fast-paced, collaborative environment and is passionate about delivering exceptional customer service while driving financial success, We encourage youto apply today!