Accounting Coordinator, Cash and Collections

Accounting Coordinator, Cash and Collections

Houston, TX, United States (Hybrid)

Perform collection activity for assigned WMRA (WM Recycle America) Commercial Accounts. Works effectively with Billing, Cash Applications, Account Managers and Customers to resolve or update on Collection efforts/status. Provide excellent customer service to both internal and external clients.

• Analyze and reconcile commercial accounts monthly and resolve any outstanding issues.
• Manage and execute commercial accounts collection process as approved by management including making phone calls, emailing customers, and setting up Teams meetings via Outlook.
• Escalate unresolved issues to Accounting Manager, Accounting Director, Account Manager or Billing as needed.
• Report monthly to Accounting Manager outstanding collection accounts and issues.
• Maintain detailed customer information on delinquent accounts including contact information.
• Meet or exceed objectives and collection goals.
• Analyze and maintain unapplied cash with cash applications before sending aging to customer.
• Conduct customer research for unresolved accounts.
• Prepare and send aging reports to commercial customers monthly.
• Must be able to thrive in a fast‑paced corporate environment.
• Perform based on experience most job responsibilities with increasing effectiveness with some direction from Accounting Manager.
• Possesses required knowledge and skill requirements, but continuously building more experience via training and team learning.
• Continually learning some aspects of the job or developing expertise to handle them more independently and effectively.
• Advanced MS Excel experience with the ability to toggle within multiple spreadsheets, and utilize VLOOKUPS and pivot tables.

• High School Diploma or GED (accredited).

• None provided.

• Repetitive Motions
• Eye/Hand/Foot Coordination
• Talking
• Hearing

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short‑term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

In order to travel by air or access federal property, federal law requires individuals have a REAL  an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL  TSA‑approved alternative.