Accounts Receivable Specialist

The Accounts Receivable Specialist is a key member of the Shared Service Center, primarily responsible for the high-volume cash application process across all Hometown Services business units. This role focuses on the precise identification, posting, and reconciliation of customer payments and financing transactions to ensure the accuracy of the AR sub-ledger. The Specialist works closely with field operations to finalize invoice batches and ensures that all receipts are applied in a timely manner according to standardized SSC workflows.

• Process and apply a high volume of daily customer payments (ACH, Wires, Checks, and Credit Cards) to the appropriate customer accounts and invoices with a high degree of accuracy.
• Process and reconcile financing transactions, ensuring third‑party funding is accurately recorded and applied against customer balances.
• Analyze and interpret remittance advice to ensure correct application of payments; research and resolve unapplied or unidentified cash receipts.
• Communicate and coordinate directly with field personnel to finalize and batch invoice batches, ensuring all revenue is captured and ready for cash application.

• Verify that daily batch totals match bank deposits and troubleshoot any discrepancies between the bank and the ERP system.
• Identify and code short‑payments or over‑payments; route deduction information to the appropriate department for further investigation.
• Ensure all cash application activities are coded to the correct general ledger accounts and business units in accordance with enterprise standards.

• Perform essential AR‑related tasks in support of the monthly accounting close.
• Adhere strictly to standardized AR policies and fraud‑prevention protocols to maintain the integrity of company assets.
• Participate in process improvement initiatives led by SSC leadership to increase the speed and accuracy of the cash application cycle.

• 2+ years of proven experience in accounts receivable, specifically within a high-volume cash application or centralized accounting environment.
• Proficiency in ERP systems (e.g., Service Titan, Sage Intacct) and foundational Microsoft Excel skills.
• Exceptional attention to detail and strong numerical aptitude; ability to maintain accuracy while meeting daily processing and bank‑posting deadlines.
• Strong interpersonal skills for professional coordination with field operations and internal finance teams.
• Associate’s or bachelor’s degree in accounting, Finance, or a related field preferred.

This position description is intended to be dynamic and subject to change. Position requirements and essential functions may be altered from time to time based upon the needs of the organization and department. This position may be required to execute special projects or other related duties on occasion.