Business Professional - Business Analyst

Business Professional - Business Analyst I

Provide business function support in various power delivery settings.

High school diploma with minimum of 5 years experience in specific area of expertise. Familiarity with power companies a plus.

Provide clerical and some administrative support.

Utilize PC and mainframe applications, such as Microsoft Office, People Soft, Time, EERS, and Pass Port proficiently.

Develop customized reports provided by integrated systems, including Passport, People Soft, Impromptu, etc, and MS Office applications.

Use oral and written skills to present information.

The business Analyst I will be primarily responsible for posting customer payments and will handle some specialized payment situations, as assigned, under general supervision.

Position

Key Accountabilities:

• Accurately posts all assigned manual and electronic payments to customer accounts.
• Daily research of check payments to determine corresponding customer account.
• Verifies accuracy, research discrepancies and reconcile payment errors.
• Resolves and reports issues in a timely and accurate manner.
• Reconciles payments daily.
• Works on special projects as assigned.
• Performs other duties as assigned.
• Accounts Payable and/or Receivable or Accounting experience preferred
• Experience in the electrical utility industry would be nice to have

Skills Required:

• This position requires excellent organizational, mathematical, and analytical skills to ensure payments are posted correctly into customer accounts.
• Must demonstrate a positive demeanor, good verbal, and written communication skills. Most communication will be internal.
• Must have the ability to work independently without close supervision.
• Excellent interpersonal and conflict resolution skills.
• Should have at least a moderate level of experience with Excel.